Alaysia Bush
Brooklyn,NY
Summary
Adaptable and reliable professional with over 6 years of experience across customer service, security, field operations, and team leadership roles. Strong track record of performing well under pressure, solving problems efficiently, and delivering excellent communication. Open to diverse opportunities in retail, administration, operations, or facility support environments
Overview
7
7
years of professional experience
Work History
Field Service Technician
Dent Wizard
Edison, NJ
09.2023 - Current
- - Performed cosmetic wheel and detailing repairs with a strong focus on perfection and quality.
- - Operated independently at various job sites, managing time and tools without direct supervision.
- - Ensured customer satisfaction by maintaining clean, professional workspaces and finishing jobs with attention to detail.
Unarmed Security Guard
Allied Universal
Morrisville, NC
09.2022 - 10.2023
- - Worked overnight shifts monitoring surveillance and patrolling office buildings.
- Maintained calm during incidents and ensured accurate report completion.
- - Maintained a secure environment while offering professional after-hours support.
Assistant Store Manager – Administrative
Bojangle’s Inc
Raleigh, NC
09.2018 - 08.2020
- - Supervised up to 40 employees and led day-to-day retail operations.
- - Trained new hires, managed scheduling, and resolved escalated customer issues.
- - Handled cash, inventory, and service goals with efficiency and care.
Education
Associate of Applied Business -
Winston Salem State University
Winston Salem06.2022
Skills
- - Customer Service & Issue Resolution
- - Team Leadership & Coaching
- - Retail Operations
- - Surveillance & Overnight Monitoring
- - Time Management & Scheduling
- - Communication in Fast-Paced Environments
Timeline
Field Service Technician
Dent Wizard
09.2023 - Current
Unarmed Security Guard
Allied Universal
09.2022 - 10.2023
Assistant Store Manager – Administrative
Bojangle’s Inc
09.2018 - 08.2020
Associate of Applied Business -
Winston Salem State University