Alaysia Lara
Raymondville
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Records Clerk
City Of Raymondville- Police Department
01.2018 - Current
- Maintained strict confidentiality standards with sensitive information in compliance with federal and state regulations.
- Enhanced data accuracy through meticulous entry, proofreading, and cross-referencing of police reports.
- Streamlined records management by implementing digital and manual filing systems and database updates.
- Collaborated with department personnel to ensure accurate and timely dissemination of information.
- Provided exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services.
- Ensured accurate classification of incoming documents according to established protocols for quick retrieval when needed.
- Assisted with the development of departmental policies and procedures to ensure consistent adherence to best practices in records management and information dissemination.
- Maintained strong relationships with outside agencies through clear communication channels regarding shared documentation needs or concerns about mutual cases under investigation.
- Conducted thorough background checks for employment, licensing, and other purposes as requested by authorized individuals or organizations.
- Supported court proceedings by accurately preparing subpoenas, summons, and other legal documents as required by law enforcement personnel.
- Ensured proper disposal of outdated or unwanted materials in accordance with state retention schedules, freeing up valuable storage space.
- Reduced response times to record requests by efficiently organizing and maintaining the archives.
- Assisted investigators by providing relevant case files, enhancing their ability to solve crimes efficiently.
- Streamlined records management by implementing digital filing systems and database updates.
Clerk
Unique HR-Workforce
10.2017 - 01.2018
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
Food Service Supervisor
Trinity Services Group
01.2016 - 11.2016
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
- Tracked food production levels, meal counts, and supply costs.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
Customer Service Representative
DISH
08.2015 - 10.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Improved resolution time with effective problem-solving for customer complaints.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Implemented rewards program that encouraged repeat business and strengthened customer relationships.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
High School Diploma -
Lyford High School
Lyford, TX06.2015
Skills
- Microsoft Office
- Filing systems
- Document Scanning
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
Professional Working
Timeline
Police Records Clerk
City Of Raymondville- Police Department
01.2018 - Current
Clerk
Unique HR-Workforce
10.2017 - 01.2018
Food Service Supervisor
Trinity Services Group
01.2016 - 11.2016
Customer Service Representative
DISH
08.2015 - 10.2015
High School Diploma -
Lyford High School
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