Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alaysia Mamuyac

Riviera Beach,FL

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and retention at Journeys Kids. Skilled in conflict resolution and inventory tracking, I excel in creating engaging customer experiences. Demonstrated ability to boost store performance through effective teamwork and collaboration. Achieved significant improvements in customer loyalty and store operations.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Journeys Kids
10.2023 - Current
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Sales Associate

Journeys Shoes
01.2023 - Current
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Associate

Hollister
09.2023 - 11.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Palm Beach Gardens High School
Palm Beach Gardens, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Money handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Customer needs assessment
  • Product sales
  • Meeting deadlines
  • Upselling
  • Retail store operations
  • Sales training
  • Inventory tracking

Accomplishments

With my time working at journeys I have gotten pay raises, increase of hours, 2 employee of the months, and possible position to be a manager.

Timeline

Sales Associate

Journeys Kids
10.2023 - Current

Sales Associate

Hollister
09.2023 - 11.2023

Sales Associate

Journeys Shoes
01.2023 - Current

High School Diploma -

Palm Beach Gardens High School

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Alaysia Mamuyac