Summary
Overview
Work History
Education
Skills
Timeline
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Alayssa Garcia

Grand Prairie,TX

Summary

Dynamic professional with extensive experience as a Deputy Court Clerk at Arlington Municipal Court, excelling in bilingual communication and document management. Recognized for exceptional customer service and problem-solving abilities, I effectively navigate court procedures while maintaining professional ethics and a commitment to continuous learning. Proven multitasker with strong computer skills.

Overview

6
6
years of professional experience

Work History

Deputy Court Clerk

Arlington Municiple court
Arlington, TX
05.2023 - Current
  • Answer face-to-face for information from the public about warrants, citations, and other court documents regarding court procedures.
  • Receive and submit payments for fees and fines, accurately tracking amounts, issuing receipts, and updating computer systems.
  • Assist with the translation between English and Spanish, including written and spoken materials for non-English-speaking individuals at the window, in the courtroom, and via email.
  • Maintain updated knowledge through continuing education and advanced training.
  • call insurance companies and verify coverage to proceed with insurance dockets.
  • Process dismissals for compliance.
  • Assist the public by responding to emails regarding citations, warrants and court procedures
  • Scan paper documents into electronic format for storage in computer databases.
  • Review paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
  • Greet visitors entering the courthouse and provided assistance as needed.
  • Attend required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.

Receptionist

TRU ROOF MANAGEMENT
DALLAS , TX
09.2022 - 05.2023
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted with onboarding of new employees by providing orientation information and support.
  • Generated employee paychecks and direct deposit payments in a timely manner.

Manager in Training

Polo Ralph Lauren
Grand Prairie, TX
02.2022 - 09.2022
  • Developed strategies to motivate staff members in order to increase productivity levels.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Team Leader

Chick-fil-A
Grand Prairie, TX
01.2019 - 02.2022
  • Followed proper cash handling procedures when accepting payments from customers.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Crosswinds Accelerated High School
Grand Prairie, TX
06-2022

Skills

  • Court procedures
  • Document management
  • Payment processing
  • Bilingual communication
  • Customer service
  • Legal terminology
  • multitasker
  • Problem solving
  • Paperwork management
  • Continuous learning
  • Professional interaction with clients
  • Fast learner
  • computer skills
  • Filing systems
  • Teamwork
  • Time management
  • Professional ethics

Timeline

Deputy Court Clerk

Arlington Municiple court
05.2023 - Current

Receptionist

TRU ROOF MANAGEMENT
09.2022 - 05.2023

Manager in Training

Polo Ralph Lauren
02.2022 - 09.2022

Team Leader

Chick-fil-A
01.2019 - 02.2022

High School Diploma -

Crosswinds Accelerated High School

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Alayssa Garcia