Alayssa Morel
Bronx,NY
Summary
Throughout my sales career, I have excelled by combining strategic marketing initiatives with a strong focus on community outreach to drive revenue growth. By leveraging data-driven insights and market trends, I have crafted targeted campaigns that resonate with our audience, resulting in increased engagement and customer loyalty. My efforts in organizing and participating in local events, sponsorships, and social responsibility initiatives have strengthened our community ties and enhanced our brand's reputation. This comprehensive approach has consistently enabled me to exceed revenue goals while fostering a loyal and engaged customer base.
Overview
13
13
years of professional experience
Work History
Senior Admissions Advisor
Metropolitan College of New York
06.2023 - Current
- Conduct one-on-one counseling sessions, demonstrating strong interpersonal skills for client engagement
- Develop and implement targeted outreach strategies, increasing student admissions and enrollment
- Manage a pipeline of prospective students, tracking engagement and follow-ups to drive revenue growth
- Successfully enrolled 50+ students per semester, generating approximately $500,000 in tuition revenue per term
- Lead and manage a team of 7 admissions advisors, providing coaching and performance oversight to drive student engagement and enrollment
Assistant Director of Sales
The Bristal Assisted Living
01.2023 - 06.2023
- Developed and executed community engagement strategies, increasing brand visibility
- Organized and coordinated community outreach programs and events, promoting company products and services to senior residents, including Medicare-eligible populations
- Cultivated relationships with stakeholders, having an increase in business impact within the assisted living community
- Collaborated with healthcare providers and community organizations to host informational sessions for prospective residents, showcasing Medicare and other health benefits available to seniors
- Coordinated educational workshops and seminars for residents and families, enhancing brand awareness and positioning The Bristal as a trusted resource for senior care
Outreach Executive
Oak Street Health
10.2021 - 01.2023
- Identified and developed relationships with potential clients within the Medicare population, focusing on low-income and underserved seniors
- Managed outreach program policies and strategies, including budgeting, communication, education, and event coordination
- Increased community engagement by 20% through targeted outreach efforts within the Medicare-eligible population
- Maintained partnerships with local organizations to enhance community outreach success, ensuring the needs of seniors and Medicare beneficiaries were met
Customer Service Supervisor
Ubiquity Global Services
09.2018 - 03.2020
- Company Overview: Alignment Health Plan
- Led the on-boarding and guidance of call center of 15 sales representatives serving the Medicare population
- Trained and supported sales teams, contributing to a 7% growth in Medicare-related business
- Directed training programs for new team members with a focus on productivity, accuracy, and exceptional service to Medicare beneficiaries
- Handled escalated customer complaints, demonstrating a commitment to customer satisfaction and compliance with Medicare regulations
- Alignment Health Plan
Scheduling Coordinator
A PLUS HOME CARE
03.2015 - 08.2017
- Managed daily schedules for home care providers, ensuring efficient allocation of resources and timely client service
- Coordinated appointments and care schedules for a diverse client base, adjusting for last-minute changes and cancellations
- Communicated with clients and caregivers to confirm schedules, address needs, and resolve conflicts, maintaining high satisfaction levels
- Utilized scheduling software to track and document all appointments, producing detailed reports on staffing and appointment trends
- Maintained accurate records, supporting compliance with healthcare scheduling standards and streamlining operations
Sales Representative
Bally Total Fitness
10.2011 - 12.2014
- Engaged with prospective clients, promoting fitness memberships, personal training packages, and additional services
- Consistently exceeded monthly sales targets through effective lead generation, client follow-ups, and relationship building
- Provided tours of the facility, highlighting benefits and features to enhance client interest and drive membership growth
- Developed and maintained relationships with existing members, fostering retention and member satisfaction
Education
MBA - Healthcare Management
Metropolitan College of New York
Bronx, NY03.2025
BBA - Healthcare Administration Management System
Metropolitan College of New York
New York, NY12.2022
Skills
- Business Development
- Budgeting
- Strategic Planning
- Operations Management
- Effective leadership
- Detail orientation
- Team management
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Senior Admissions Advisor
Metropolitan College of New York
06.2023 - Current
Assistant Director of Sales
The Bristal Assisted Living
01.2023 - 06.2023
Outreach Executive
Oak Street Health
10.2021 - 01.2023
Customer Service Supervisor
Ubiquity Global Services
09.2018 - 03.2020
Scheduling Coordinator
A PLUS HOME CARE
03.2015 - 08.2017
Sales Representative
Bally Total Fitness
10.2011 - 12.2014
BBA - Healthcare Administration Management System
Metropolitan College of New York
MBA - Healthcare Management
Metropolitan College of New York
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