Alazah Savela
Summerville,SC
Summary
Dynamic and dedicated professional with experience at Middleton Place, excelling in the maintenance of seasonal annual and perennial plants. Proven ability to thrive in high-pressure environments while delivering exceptional customer service. Skilled in pruning techniques and effective communication, contributing to team success and enhancing guest experiences. Committed to maintaining a vibrant and welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Assistant Gardener
Middleton Place
09.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Streamlined check-in processes, reducing wait times for guests.
- Completed daily side work and opening and closing duties without fail.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Host/ Busser/ Server
Middleton Place
03.2021 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Streamlined check-in processes, reducing wait times for guests.
- Completed daily side work and opening and closing duties without fail.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
Horticulture Science
Trident Technical College
Charleston, SCSkills
- Tree planting
- Garden restoration
- Pruning techniques
- Watering management
- Soil preparation
- Fertilizer application
- Seasonal planting
- Garden tool operation
Timeline
Assistant Gardener
Middleton Place
09.2024 - Current
Host/ Busser/ Server
Middleton Place
03.2021 - 11.2024
Horticulture Science
Trident Technical College
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