ALAZSA BLACKFORD
Columbus
Summary
Professional and prepared scheduling specialist with strong organizational and multitasking skills. Demonstrates expertise in coordinating appointments, managing calendars, and ensuring seamless communication. Focused on team collaboration and achieving results while adapting to changing needs. Reliable and efficient with strong interpersonal abilities and commitment to delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Ma1 Bottler/ Siever
Hyperion Materials and Technologies
03.2021 - 08.2024
- Sorted and processed industrial-grade diamonds to meet international shipping standards.
- Engaged in workshops designed to develop skillsets aligned with safety standards.
- Executed accurate bottling of diamonds to meet customer specifications.
- Executed scheduled cleaning duties according to checklist guidelines.
- Calibrated scales guaranteeing accurate product measurement.
- Configured Rotaps to enhance efficiency of product sieving.
- Conveyed bottled material to designated shipping area.
State Tested Nurse Aide
The Laurels of Gahanna
10.2019 - 02.2020
- Supported residents with toileting, bathing, and feeding needs.
- Facilitated the distribution of meals to residents.
- Contributed to the monthly team discussions.
- Facilitated everyday life activities for improved resident well-being.
- Documented and communicated physical and behavioral concerns to on-site nursing staff.
Appointment Scheduler
Pure H2o Inc.
10.2018 - 07.2019
- Consult with department managers and team members to evaluate the needs and concerns of customers.
- Arranged appointments for certified water technicians.
- Handled inbound inquiries regarding scheduling details and water test information.
- Scheduled appointments efficiently.
Customer Service Representative
Safelite Solutions
06.2018 - 09.2018
- Responded to client emails according to company procedures
- Approved or declined client request for vehicle parts and recalibrations via email
- Answered incoming phone calls and assisted customers with questions pertaining to their customer accounts
Cashier
Gordon Food Service
08.2016 - 06.2018
- Suggested product recommendations based on customer needs.
- Inspected items for damage, and reported issues to the supervisor to return unsalable merchandise and obtain replacements for customers.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Recorded and organized incoming orders.
- Ensured completion of cleaning duties and organization per shift.
Sales Associate
Oshkosh B'gosh
06.2016 - 08.2016
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies
- Assisted customers by finding needed items and checking inventory for items at other locations
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
Education
High School Diploma - undefined
Westerville-North High School
Westerville, OH01.2018
Skills
- Adaptable to change
- Strong communication skills
- Reliability and punctuality
- Packaging
- Labeling accuracy
- Sanitation procedures
- Safety protocols adherence
- Continuous improvement mindset
- Product inspection
- Basic math
- Production and processing
- Machine operation proficiency
- Quality control expertise
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Machine operation
- Adaptability and flexibility
- Materials handling
- Machine setup
- Critical thinking
- Data entry
- Call center experience
- Computer proficiency
- Complaint handling
- Payment processing
- Professional telephone demeanor
- Call center operations
- Scheduling
Timeline
Ma1 Bottler/ Siever
Hyperion Materials and Technologies
03.2021 - 08.2024
State Tested Nurse Aide
The Laurels of Gahanna
10.2019 - 02.2020
Appointment Scheduler
Pure H2o Inc.
10.2018 - 07.2019
Customer Service Representative
Safelite Solutions
06.2018 - 09.2018
Cashier
Gordon Food Service
08.2016 - 06.2018
Sales Associate
Oshkosh B'gosh
06.2016 - 08.2016
High School Diploma - undefined
Westerville-North High School
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