Alba Canales
Greenville,SC
Summary
Customer-focused professional with restaurant operations expertise, effectively managing guest interactions and reservations to foster a welcoming atmosphere. Skilled in handling customer orders and phone inquiries, emphasizing attention to detail and strong organizational abilities. Bilingual communication enhances service delivery to diverse clientele.
Overview
2
2
years of professional experience
Work History
Hostess/Food Runner
CityRange Steakhouse Grill Greenville
Greenville, SC
09.2025 - 10.2026
- Welcomed guests with friendly reception to enhance dining experience
- Seat guests at tables
- Served meals to customers promptly to ensure satisfaction
- Take takeout orders
- Book reservations
- Look over reservations
- Keep the hostess stand clean
- Clean tables
- Conducted phone calls to clients
Team Member
Chick-fil-A Restaurants
Greenville, SC
08.2024 - 10.2025
- Greeted guests and provided exceptional customer service
- Answered phone calls and scheduled appointments to ensure efficient customer service
- Bagged food and prepared drinks for timely order fulfillment
- Bagged food to ensure accurate and timely service for customers, and prepared drinks
- Maintained front and back office operations to support overall workflow
- Assisted with administrative tasks and office organization
Front Desk Clerk
B&L Supply
Metairie, LA
05.2024 - 07.2024
- Greeted guests and visitors in a friendly and professional manner
- Managed phone calls, directing inquiries to appropriate departments for efficient service
- Scheduled appointments and maintained the office calendar
- Maintained office cleanliness and upheld safety standards to create welcoming environment
- Followed company policies and procedures to maintain a well-organized office environment
- Assisted with inventory management and ordered supplies
Education
Bachelor of Science - Medical Technology
Greenville Technical College
Greenville, SC 08.2026 - 10.2026
Skills
- Restaurant experience
- Reservation management
- Customer service
- Food safety knowledge
- Microsoft excel
- Microsoft word
- Time management
- Attention to detail
- Bilingual
- Communication skills
- Patience and empathy
Languages
English, Spanish
Timeline
Bachelor of Science - Medical Technology
Greenville Technical College
08.2026 - 10.2026
Hostess/Food Runner
CityRange Steakhouse Grill Greenville
09.2025 - 10.2026
Team Member
Chick-fil-A Restaurants
08.2024 - 10.2025
Front Desk Clerk
B&L Supply
05.2024 - 07.2024