ALBA ORTEGA
Raritan,NJ
Overview
4
4
years of professional experience
Work History
CLEANING SERVICES
CELIA DURTAN
Raritan, NJ
05.2023 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Followed safety protocols while working, avoiding accidents and injuries.
ARAMARK
DEVINA
BRIGHWATERS NJ
01.2023 - 05.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
POP PLACE
MARYURI
Rockaway, NJ
02.2020 - 11.2020
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Reviewed completed orders for quality and accuracy.
- Followed safety procedures implemented by company to avoid mishaps and accidents.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Performed quality checks during and after every job was run to make sure project met or exceeded expectations.
- Prioritized workloads depending upon project specifications and deadlines.
- Performed routine maintenance on workplace equipment to immediately address problems.
- Used automated material moving equipment safely on job, following manufacturer instructions.
Education
High School Diploma -
SAN BERNARDO
COLOMBIA12.2003
Skills
- Cleaning Techniques
- Window Cleaning
- Restroom Detailing
- Supply Inventory Management
- Residential Cleaning
- Chemical Handling
- Excellent Oral and Written Communication
- Hazardous Chemical Training
- Floor Scrubber Machines
- Folding Clean Laundry
- Dusting Furniture
- Vacuuming and Sweeping
- Housekeeping
- Cleaning Bathrooms
Languages
Spanish
Native or Bilingual
Timeline
CLEANING SERVICES
CELIA DURTAN
05.2023 - Current
ARAMARK
DEVINA
01.2023 - 05.2023
POP PLACE
MARYURI
02.2020 - 11.2020
High School Diploma -
SAN BERNARDO