Alba Ramirez
Orlando,FL
Summary
Seeking a job where I can enhance my abilities and qualities. I have excellent interpersonal skills and can work effectively with both the general public and professionals. I take pride in providing exceptional customer service. I am a hardworking multitasker with a positive and professional attitude.
Overview
17
17
years of professional experience
Work History
Site Leader
Ricoh USA
07.2010 - Current
- Collaborate with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Coordinate team meals for onsite meetings.
- Guide employees and contractors in task completion, and offer assistance to meet tight deadlines.
- Ensure convenience copiers are working properly, checking for quality via daily inspections
- Provide onsite training to help develop employee skills.
- Prioritized and delegated workload based on available materials.
- Resolved issues among team members to keep employees on task.
- Perform basic equipment troubleshooting and escalate calls to technicians
Perform setup of equipment as prescribed by customer (toner add, stocks paper, etc) - Maintains records for management reports and inventories of supplies needed
- Calculates charges for jobs performed and maintains logs and may generate reports
- Perform meeting room and conference room set ups
- Perform shipping, receiving and dock work in mailroom type environment
- Perform filing duties in conjunction with specific customer request
- Responsible for troubleshooting and catching errors before they reach clients
Legal Document Specialist
IKON Office Solutions
06.2006 - 02.2010
- Run high volume/production copy machines and perform binding work orders
• Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
• Perform duties of scanning and/or imaging documents
• Calculates charges for jobs performed and maintains logs and may generate reports
• Responds to and coordinates all services calls required by customer
• Scan documents, and prepare digital media, HIPPA, copy, print, workflow
Education
Some College (No Degree) -
SENA Technical School
ColombiaHigh School Diploma -
Colegio Oficial La Inmaculada
Colombia12.1990
Skills
- Calm and Professional Under Pressure
- Project Coordination
- Work Site Preparation
- Project Management
- Equipment Functionality
- Inventory Procurement
- Team Supervision
- Customer Experience
- Strategic Planning
- Understanding Customer Needs
Tools
· Excel
· Adobe Creative Suite
· Microsoft office
· Outlook
· Google documents
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Site Leader
Ricoh USA
07.2010 - Current
Legal Document Specialist
IKON Office Solutions
06.2006 - 02.2010
Some College (No Degree) -
SENA Technical School
High School Diploma -
Colegio Oficial La Inmaculada