Alba L. Ochoa
San Leandro,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Urban Assembly Media High School
- Responsible for office organization, filing, answering phones, and assisting parents and students
- Prepared all school level federal, state, and local education agency compliance reports
- Processed orders and maintained school supply inventory.
Clerk
Superior Court of San Francisco
10.2022 - Current
- Create and maintain a system to periodically review and reconfigure and file Custody Evaluations
- Coordinate custody evaluation due dates and status review court dates with courtroom clerks and provide supervising mediator and confidential mediators with follow-up court dates until the completion of the custody evaluation
- Answering and maintaining FAMILY COURT SERVICES phone line and shared email to respond to customer services questions and provide general information to the public, litigants and attorney's
- FAMILY COURT SERVICES clerk emails a copy of the calendar for all FAMILY COURT SERVICES staff and identifies if there was a prior mediator on any of the calendared cases
- The FAMILY COURT SERVICES clerk also identifies the language of any non- English speaking parties
- This information is written onto the finalized calendar before it's distributed to FAMILY COURT SERVICES staff
- Court /"
- Provide the court with mediation dates as the cases are called (FLO cases should be assigned ( for mediation like any other case)
- Update the case name and number, mediation date and court date assigned by courtroom clerk in the UFC database and in US for each case assigned to mediation
- Provide parties with mediation appointment dates (in person appearances with Blue Sheets; remote BlueJeans appearances provide email)
- Assignment of FLO cases for orientation, mediation and court date is exactly the same as any other family law matter off the Readiness Calendar, EXCEPT:
- Court dates for prior dependency cases should be set in either Dept
- 406 or 425, depending on which courtroom the prior dependency matter was heard
- These prior dependency cases must be calendared in US like any other case
- The dependency courtroom must be given a copy of FL (US) calendar in the same manner that Depts
- 403 and 404 receive their daily calendars.
Stay, Home Parent
04.2018 - Current
Office Coordinator
NewSchools Venture Fund
06.2017 - 04.2018
- Manage two investment teams’ calendaring needs, website updates, and contract processing
- Coordinate purchasing, shipping, and organizing of all materials for investment team’s convenings
- Coordinate and manage janitorial services for entire office
- Manage and coordinate food, materials and logistics for internal and external office events
- Provide administrative support for talent recruitment and coordinate all new staff onboarding
- Manage all technology and audio-visual needs within office and serve as primary point of contact for external vendors
- Ensure office is organized and supplies are fully stocked at all times
Independent Consultant
Traveling Abroad South America
04.2015 - 06.2017
Founding Office Manager
Gordian Compliance Solutions
05.2014 - 04.2015
- Designed, developed, implemented essential systems, processes, and tools for financial compliance firm to ensure all administrative needs were met
- Developed company-wide filing system and trained all staff to maintain with fidelity
- Created and implemented supply requisition process ensuring that all departments had needed resources in a timely fashion and did not exceed budgeted amount
- Supported client relationships by processing all correspondence, maintained database, and managed files
- Coordinated and managed company’s office move without any interruption to daily business
Senior Administrative Assistant
Leadership Public Schools
08.2013 - 05.2014
- Served as primary point of contact for all benefits, HRIS, credentialing, and other personnel inquiries to a team of 200+ full and part-time employees
- Maintained all personnel files to ensure compliance with federal and state regulations
- Prepared personnel reports for federal, state, local education agencies, and external auditors
- Managed the National School Lunch Program (NSLP) at each school site ensuring student lunches were properly recorded and all compliance reports were submitted to the California Department of Education
- Supported Operations & Data team on an as needed basis
HR & Administrative Support
01.2013 - 08.2013
- Coordinated the submission of all federal, state, and local HR compliance reports for local education foundation
- Posted vendor invoices to accounting system and created vendor payables report for review by management
- Managed budgets, performed filing, and answered phones
Human Resources Generalist
KIPP LA Schools
04.2009 - 01.2013
- Lead customization and implementation of HRIS; update database as needed
- Served as key member of HR workgroup to develop comprehensive staff on-boarding and exiting processes
- Coordinated and lead annual summer enrollment/on-boarding program for new teachers and staff including: benefits enrollment, HRIS training, document review, and CPR training
- Managed communication between school staff, central office, and third-party vendors to ensure accuracy of payroll and employee benefits
- Oversaw all inquiries from California Employment Development Department regarding unemployment claims, State Disability Insurance, and Paid Family Leave
- Drafted employer response to all staff FMLA/CFRA requests for leaves of absence
- Managed staff exiting process including: benefits termination, 401K rollover, and exit interviews
Office Administrator
FRANK
10.2007 - 12.2009
- Posted vendor invoices to accounting system and created weekly vendor payables report for review by management
- Maintained vendor contacts to ensure accuracy of accounts
- Created and maintained database of independent contractors for firm’s design team
- Managed daily office operations.
Central Office, Office Manager
Urban Assembly
05.2005 - 09.2007
- Compiled and verified accounting documents: verified receipts and requisitions, classified expenses, and processed bank deposits
- Responsible for trouble shooting all office technology; acted as liaison to IT consultants
- Managed daily office operations including coordination of travel arrangements for executive staff.
Administrative Assistant
Bronx Preparatory Charter School
07.2003 - 05.2005
- Coordinated the submission of all federal, state, and local education agency compliance reports
- Managed textbook budgets, performed filing, and answered phones
- Maintained student information system (SIS) database and executed general office responsibilities.
Education
Executive Assistant Certificate -
Katharine Gibbs School
2007
Skills
- Coordination
- Employee Timesheet Processing
- Back Office Operations
- Data Entry Documentation
- Calendar and Scheduling
- Conflict Management
- Confidentiality and Discretion
- Microsoft Office
- Executive Travel
- Information Confidentiality
- Maintain Filing Systems
- Travel Arrangement Coordination
- Executive Calendars
Languages
Spanish
Native or Bilingual
Timeline
Clerk
Superior Court of San Francisco
10.2022 - Current
Stay, Home Parent
04.2018 - Current
Office Coordinator
NewSchools Venture Fund
06.2017 - 04.2018
Independent Consultant
Traveling Abroad South America
04.2015 - 06.2017
Founding Office Manager
Gordian Compliance Solutions
05.2014 - 04.2015
Senior Administrative Assistant
Leadership Public Schools
08.2013 - 05.2014
HR & Administrative Support
01.2013 - 08.2013
Human Resources Generalist
KIPP LA Schools
04.2009 - 01.2013
Office Administrator
FRANK
10.2007 - 12.2009
Central Office, Office Manager
Urban Assembly
05.2005 - 09.2007
Administrative Assistant
Bronx Preparatory Charter School
07.2003 - 05.2005
Administrative Assistant
Urban Assembly Media High School
Executive Assistant Certificate -
Katharine Gibbs School
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