Alban Rushaj
Queens
Summary
Disciplined and resourceful Building Superintendent with extensive experience in overseeing projects for commercial and residential properties. Highly skilled at planning projects and leading building staff, with a strong history of effective management. Proficient in preventive maintenance, facility management, and current building codes.
Overview
25
25
years of professional experience
Work History
Superintendent & Resident Manager
Queens Quality Management
01.2017 - Current
- Accountable for the direct supervision of the site maintenance and operations team, and promotes a positive working environment through strong leadership and direction
- Collaborates the day-to-day operations with Property Manager while emphasizing a positive response to concerns or residents to ensure highest level of customer service
- Maintains and checks daily operating logs for following: air conditioning, fan units, graph charts, utility meters, scheduled repairs and general complaints
- Conducts weekly inspections of all premises, engineering spaces and equipment
- Prepares written reports for approval and posting by Property Manager
- Responsible for the appearance and operations of all common areas and back of house, such as laundry rooms, hallways, offices, workshops, storage areas, refuse areas, and grounds
- Delegates work order tasks to building staff and ensures that building systems and tenant service requests are handled efficiently at most economical cost while maintaining quality
- Monitors supply levels and places orders congruent with verbal or written approvals by Property Manager
- Evaluates, reviews, and recommends competitive third-party proposals for special project work and repairs
- Supervises completion of all service request orders accurately, timely and in entirety
- Orients and trains employees to perform maintenance activities and tasks.
Handyman / Assistant Superintendent
Orsid Co.
01.2010 - 01.2017
- Managed, scheduled and set priorities for work order completion according to urgency
- Supervise interior and exterior building and facility maintenance
- Monitored staff during maintenance, installation, repair, and plumbing
- Checked and evaluated contract work for quality, bid compliance, and completion
- Planned maintenance schedules while minimizing downtime
- Responsible for having thorough working knowledge of regulatory and building code requirements, including health, and safety.
Restaurant General Manager
Oneals Restaurant
02.1999 - 08.2015
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Ensured compliance with all health department regulations as well as company policies and procedures.
Education
Business Administration, A.S. -
Borough of Manhattan Community College
New York, NYSkills
- Excellent problem-solving skills Ability to plan, organize, and monitor work activities according to priorities, established schedules, deadlines, and emergencies
- Detail oriented and able to multi-task
- Working knowledge of Microsoft Office (word, excel, outlook)
- Exceptional interpersonal and communication skills
- Fluent in English, Albanian Professionally conversant in Italian and Spanish
References
References will be provided upon request.
Timeline
Superintendent & Resident Manager
Queens Quality Management
01.2017 - Current
Handyman / Assistant Superintendent
Orsid Co.
01.2010 - 01.2017
Restaurant General Manager
Oneals Restaurant
02.1999 - 08.2015
Business Administration, A.S. -
Borough of Manhattan Community College
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