Summary
Overview
Work History
Education
Skills
Languages
Timeline

Albania Lamar

Human Resources
Yonkers,NY

Summary

Albania holds 6 years of experience working as a Clerical Associate and Medical/HR Coordinator in the healthcare and HR sector. Experienced in Medicaid/Medicare rules and guidelines. Proficient with Medics, EPIC and MS, ADP, Paylocity and Paychex (Word, Excel, Outlook). Experienced working with NYC Health + Hospitals/ Lincoln Hospital as Clerical Assistant. Energetic, problem solver and communicator seeking a responsible position in claims management or medical billing Demonstrated success in building and deploying well-planned benefits and compensation plans. Competent in onboarding, orienting and training employees, as well as managing enrollments and mediating problems. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource. Astute professional providing benefits support in fast-paced corporate settings.

Overview

8
8
years of professional experience

Work History

Human Resources Generalist

S. Katzman Produce
Bronx, NY
07.2024 - 10.2024
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
  • Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Developed and coordinated employee training programs to improve productivity and performance.

Human Resources Specialist

Blue Water Business Consulting
06.2023 - 07.2024
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Oversaw and managed hiring process and assisted human resources.
  • Collaborated with managers to identify and address employee relations issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

HR Coordinator

Jetro Cash & Carry
03.2022 - 06.2023
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Handled employee inquiries and complaints regarding policy and benefits issues.

HR Assistant

NYC Health + Hospitals / Lincoln Hospital
11.2021 - 02.2022
  • Manage incoming and outgoing mail, distributing letters and packaging to staff and administrative offices, check staff email
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff or department
  • Assess method of payment for services, initiate processing, may refer to specialist for financial options
  • Perform admitting duties including explaining various forms such as patient rights, medical releases, and insurance
  • Writing and issuing emails to teams and departments on behalf of teams or senior staff
  • Researching and booking travel arrangements for staff members
  • Finding ways to improve administrative processes
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Oversaw and managed hiring process and assisted human resources.

Support Coordinator

HealthFirst
09.2019 - 04.2020
  • Managed caseload of 50-75 cases per day.
  • In continuous contact with members to assess health risks and ensure adequate coverage.
  • Trained co-workers in Medicaid/Medicare rules and guidelines.
  • Primary liaison with providers including doctors, hospitals and pharmacies.
  • Analyzed customer service data to identify trends, identify solutions and improve customer experience.
  • Monitored employee and customer interactions to assess quality of service.

Medical Assistant Receptionist

Distinguished Diagnostic Imaging
09.2017 - 03.2018
  • Greeted patients, scheduled appointments, and handled front desk operations.
  • Verified patient insurances and collected copayments.
  • Answered billing questions and maintained records of financial transactions.
  • Obtained third-party payer authorizations for radiology exams.
  • Organized, maintained and updated information in computer databases.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Consultant

Care Coordination Solutions
11.2016 - 04.2017
  • Worked with client management to identify issues and create workflows to restructure and improve productivity.
  • Ran data analysis reports and ensured data quality.
  • Responsible for chart reviews and assessing employee productivity.

Education

Completed Medical Billing Course -

Anthem Institute, New York, NY
2011

High School Diploma -

Adlai Stevenson High School, The Bronx, NY
06.2001

Skills

  • Candidate would take booster shot as soon as would be eligible for it
  • Computer Proficiency in
  • Microsoft Windows, Word, Excel, PowerPoint, Internet resources and email
  • Skilled at organizing complex projects, defining project priorities, and delegating tasks
  • Major strengths in planning, problem solving, communication and interpersonal skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Human Resources Generalist - S. Katzman Produce
07.2024 - 10.2024
Human Resources Specialist - Blue Water Business Consulting
06.2023 - 07.2024
HR Coordinator - Jetro Cash & Carry
03.2022 - 06.2023
HR Assistant - NYC Health + Hospitals / Lincoln Hospital
11.2021 - 02.2022
Support Coordinator - HealthFirst
09.2019 - 04.2020
Medical Assistant Receptionist - Distinguished Diagnostic Imaging
09.2017 - 03.2018
Consultant - Care Coordination Solutions
11.2016 - 04.2017
Anthem Institute - Completed Medical Billing Course,
Adlai Stevenson High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Albania LamarHuman Resources