Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albania Ortega

Homestead,FL

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

4
4
years of professional experience

Work History

Babysitter

Keyla Marin
06.2022 - 09.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned the home after activities by picking up toys and straightening up the room.
  • Prepared healthy, age-appropriate snacks and meals.

Cashier

Publix
11.2019 - 07.2023
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Verified customer identification for alcohol or tobacco purchases.

Education

Associate of Arts - Economics

Miami Dade College
Miami, FL

Florida International University
Miami, FL
07.2025

Skills

  • POS systems
  • Issue resolution
  • Liquor regulations and compliance
  • Staff mentoring
  • Bilingual
  • Hard Working
  • Fast Learner
  • Team Player
  • Punctual
  • Great Customer Service
  • Good with people
  • Language Skills Development

Timeline

Babysitter

Keyla Marin
06.2022 - 09.2023

Cashier

Publix
11.2019 - 07.2023

Associate of Arts - Economics

Miami Dade College

Florida International University
Albania Ortega