Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Albena Tzaneff

Silver Spring,MD

Summary



Seasoned Health Advisor and Licensed Clinical Professional Counselor with over a decade of experience in behavioral health, program development, and case management. Proven expertise in leading addiction and mental health initiatives, collaborating with diverse stakeholders to drive public health outcomes, and leveraging data-driven strategies to enhance service delivery and policy implementation. Adept at coordinating complex health programs, ensuring compliance with best practices, and providing culturally competent care across federal and community health systems.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Telehealth Clinician

Teladoc Health
Remote
11.2023 - Current
  • Provide virtual mental health care via secure platforms, developing tailored treatment plans for military personnel and civilians.

Behavioral Health Case Manager II & Utilization Reviewer

Elevance Health
Remote
02.2021 - 06.2023
  • Conducted behavioral health assessments, developing care plans for members, including veterans and military families, based on InterQual criteria.

Remote Therapist

Cedar Ridge Counseling Centers
05.2020 - 02.2021
  • Delivered short-term therapy sessions via secure digital platforms, specializing in mental health issues faced by military personnel and their families.

FEP Behavioral Health Case Supervisor

CareFirst BlueCross BlueShield
Remote
08.2018 - 09.2020
  • Supervised case management teams and trained new staff on behavioral health interventions, focusing on military members and federal employees.

Licensed Substance Abuse Program Specialist

Athena Consulting LLC | Montgomery County Child Welfare Services
Rockville, MD
08.2016 - 05.2018
  • Spearheaded county-wide substance abuse programs, including screening and triage protocols for at-risk military families involved in child protective services.

Licensed Substance Abuse Group Clinician

Delta-T Group | Howard County Health Department
Columbia, MD
02.2015 - 01.2016
  • Facilitated substance abuse education and relapse prevention programs for military and veteran populations, enhancing community awareness on mental health and substance abuse.
  • Organized meetings between stakeholders to discuss project details and timelines.
  • Assisted in developing new methods for data collection and analysis techniques.
  • Developed and implemented customized strategies to meet client needs.
  • Conducted research and analysis of market trends, customer behaviors, and competitive landscape.
  • Created comprehensive reports on project progress and results for clients.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.

Education

Master of Arts - Professional Counseling

Liberty University
Lynchburg, VA
05-2011

Skills

  • Outreach Strategies
  • Evidence-Based Practice
  • Clinical Quality Improvement
  • Patient Relations
  • Virtual and Remote Care Expertise
  • Advocacy
  • Behavioral Interventions

Certification

  • Licensed Clinical Professional Counselor (LCPC)
  • Certified Case Manager (CCM)

Timeline

Telehealth Clinician

Teladoc Health
11.2023 - Current

Behavioral Health Case Manager II & Utilization Reviewer

Elevance Health
02.2021 - 06.2023

Remote Therapist

Cedar Ridge Counseling Centers
05.2020 - 02.2021

FEP Behavioral Health Case Supervisor

CareFirst BlueCross BlueShield
08.2018 - 09.2020

Licensed Substance Abuse Program Specialist

Athena Consulting LLC | Montgomery County Child Welfare Services
08.2016 - 05.2018

Licensed Substance Abuse Group Clinician

Delta-T Group | Howard County Health Department
02.2015 - 01.2016

Master of Arts - Professional Counseling

Liberty University

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Albena Tzaneff