Albert Andrade
Summary
Efficient worker seeking to utilize strong organizational and communication skills in fast-paced warehouse environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities. High-performing Outbound Warehouse Associate with solid experience in processing and preparing orders for shipment. Proven track record of success in operating warehouse equipment, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service.
Overview
11
11
years of professional experience
Work History
Warehouse Shipping Lead
Alphabroder
07.2019 - 12.2023
- Increased warehouse efficiency by implementing improved shipping procedures and processes.
- Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
- Reduced errors in shipped orders with thorough quality checks and proper documentation.
- Managed a team of warehouse associates, delegating tasks to maximize productivity.
- Maintained accurate inventory records, ensuring seamless shipping operations and timely deliveries.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
Plating Operator
Gorilla Circuits
02.2017 - 06.2019
- Enhanced product quality by consistently monitoring plating processes and making necessary adjustments.
- Reduced waste by implementing efficient work procedures and maintaining equipment in optimal condition.
- Increased production rates through effective time management and prioritizing tasks according to urgency.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
GUEST SERVICES Team Lead
Target
04.2013 - 01.2017
- Enhanced guest satisfaction by providing exceptional service and addressing any concerns promptly.
- Led a team of guest service agents to maintain high standards of customer service and professionalism.
- Streamlined communication between departments, ensuring prompt resolution of guest requests or issues.
- Coached and mentored team members, improving overall performance and productivity levels.
- Developed strong relationships with guests, resulting in positive feedback and recommendations.
- Assisted in hiring and onboarding new team members, contributing to a well-trained workforce.
- Handled escalated customer complaints professionally, resulting in satisfactory resolutions for both parties involved.
- Trained new staff members in customer service techniques and hotel operations.
- Kept accounts in balance and ran daily reports to verify totals.
Education
High School Diploma -
Soledad High School
Soledad, CA09.2006
Skills
- Time Management
- Record Keeping
- Customer Service
- Critical Thinking
- Quality Assurance
- Attention to Detail
- Team Leadership
- Quality Control
- Warehouse Safety
- Computer Literacy
- Inventory Management
- Adaptability
Timeline
Warehouse Shipping Lead
Alphabroder
07.2019 - 12.2023
Plating Operator
Gorilla Circuits
02.2017 - 06.2019
GUEST SERVICES Team Lead
Target
04.2013 - 01.2017
High School Diploma -
Soledad High School