Albert Arguello
Fort Collins,CO
Summary
Organized and motivated individual seeking a management position to provide leadership and maintain high standards. I excel in Fleet and Service Management, blending technical proficiency with strong leadership to drive performance and revenue expansion. Expert in various equipment and adept at talent development, I consistently enhance service delivery, achieving significant market expansion. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
17
17
years of professional experience
Work History
Lead Technician
Republic
09.2024 - Current
- Entered and distributed work orders to other technicians.
- Created detailed reports summarizing all installation activities.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Implemented changes to improve system performance or reliability.
- Identified areas where improvements could be made in terms of system efficiency or cost savings.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Ensured that all systems were compliant with industry standards and regulations.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Technician A
Xcel Energy
10.2023 - 09.2024
- Technician for construction equipment, Large Trucks and Automotive including Hybrids and EV’s
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Kept records of parts and equipment used in projects to update inventory.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Service & Parts Manager
Interstate Rentals & Sales
Frederick, CO
03.2023 - 10.2023
- Manage Service and Parts Department
- Grow business
- Coordinated parts logistics, ensuring timely delivery to customers and service departments.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided technical support for technicians when troubleshooting complex mechanical problems.
- Monitored work performance to ensure compliance with company policies and procedures.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Budgeting
- Manage service parts inventory
- Manage Field Service Technician tooling, PPE orders, and inventory
- Approve Sales and Purchase orders
- Recruited and trained new employees to meet job requirements.
Regional Service Manager
Lightning eMotors
Loveland, CO
10.2022 - 02.2023
- Manage and prioritize vehicle, charger case, and technical documentation workloads
- Design strategies to ensure that day-to-day services are controlled and that clients' needs have been addressed successfully
- Estimate required labor and parts needed to complete jobs in a safe way
- Develop and manage the Lightning service warranty process as well as validate and approve warranty claims
- Manage service parts inventory
- Manage Field Service Technician tooling, PPE orders, and inventory
- Approve Sales and Purchase orders
- Other duties as assigned
Fleet Maintenance Operations Supervisor
Ryder System
Denver, CO
05.2022 - 08.2022
- Manage the operations and personnel for a defined location
- Supervise Technicians-In
- Charge, Customer Service Coordinators, Technicians, and Service Employees
- Ensures customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business
- Lead, motivate, and support teams within a time-sensitive and demanding environment
- Partner with cross-functional support teams
- Planned equipment shutdowns required to perform preventive or corrective maintenance
Service, Parts and Sales Manager for the Branch
Kuhn North America
Greeley, CO
07.2021 - 05.2022
- Help retail store personnel solve customer product, parts, and service needs with required urgency
- Establish industry leading service levels that are proactive and create favorable uptime to the customer
- Treat people fairly & maintain a productive team atmosphere
- Maintain confidentiality of Company information
- Develop and define retail store performance goals that are consistent with corporate objectives
- Develop and implement long and short-range strategies and operating processes to achieve objectives
- Analyze retail store financial statements and reports to make objective, fact-based management decisions
Technician Level IV
Waste Management
04.2021 - 07.2021
- Diagnosis and repair of equipment – Small, Medium and Heavy duty trucks
- Specialized on electrical and AC systems
- Hydraulic work and Pneumatic work
- Repair vehicles from other locations
Technician IV
United Rentals
05.2018 - 08.2020
- Diagnosis and repair of construction equipment ( Various Makes and Models)
- Repair Aerial equipment, Genie, JLG, Sky track, Skyjack and all construction equipment including generators, compressors and friction heaters
- Repair John Deere, CAT, Komatsu- all construction equipment from skid steers all the way up to bulldozers
Service Manager / Field Service Manager
4 Rivers Equipment
Frederick, CO
10.2007 - 08.2017
- Manage the Preventive Maintenance process
- Make estimates on daily basis for customer review/approval
- Review estimates made by shop supervisors/service writers to sell work to customers
- Grew business in Parts, Service and Sales
- Inventory Management
- Safety and EPA compliance
- Customer Interaction and service
- Maintain facility
- In charge of maintaining and repairing rental equipment
- Review, analyze and track maintenance measures
- Create action plans for continuous improvement
- Ensure Shop Management System is maintained
- Process work orders, sort out warranty and non-warranty, submit and track warranty payment
- Track customer work orders to be paid
- Financial forecasting and cost control related to maintenance
- Ensuring and maintaining customer satisfaction
- Ensure a safe and productive operation through proper implementation and administration of company policies and procedures
- Recruits, hires, develops and retains key talent
- Submit all service warranty and product improvement program claims within the required time frame
- Customer visits
Education
GED -
State of Florida
01-1982
Skills
- Fleet Management
- Service Management
- Technical Proficiency
- Recruitment
- Talent Development
- Performance Management
- Budgeting
- Account Management
- Multi Location Management
- Organizational Alignment
- Revenue Expansion
- Market Expansion
- Contract Negotiations
- Vendor Negotiations
- Warranty Administration
- Business Finance
- Quality Assurance
- Communication Leadership
- Sales Management
- Parts Management
- Familiar with DBS
- Familiar with AS 400
- Familiar with Appian
- Service Delivery
- Familiar with Workday
- Class A CDL License
- Heavy Equipment
- Caterpillar Equipment
- Diesel Engine Experience
- John Deere Equipment
- On Road Truck Experience
Combinedexperience
- Caterpillar models 773, 777, 785, 793
- Different models of Earth moving loaders equipped with 3412 up to 3516 Diesel engines
- John Deere Equipment diesel engines varying in sizes from 4.5 up to 13.5 L
- On road trucks – worked on Peterbuilt, Freightliner, International, Mack
Timeline
Lead Technician
Republic
09.2024 - Current
Technician A
Xcel Energy
10.2023 - 09.2024
Service & Parts Manager
Interstate Rentals & Sales
03.2023 - 10.2023
Regional Service Manager
Lightning eMotors
10.2022 - 02.2023
Fleet Maintenance Operations Supervisor
Ryder System
05.2022 - 08.2022
Service, Parts and Sales Manager for the Branch
Kuhn North America
07.2021 - 05.2022
Technician Level IV
Waste Management
04.2021 - 07.2021
Technician IV
United Rentals
05.2018 - 08.2020
Service Manager / Field Service Manager
4 Rivers Equipment
10.2007 - 08.2017
GED -
State of Florida
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