Detail-oriented hard worker offering 21-years background checking incoming and outgoing materials and products for conformance. Hardworking individual skillful in conducting accurate visual and measurement tests and preparing and maintaining comprehensive inspection reports and records. Team player committed to collaborating and working cross-functionally to meet all milestones and schedules.
Overview
23
23
years of professional experience
Work History
Supervisory Inspector For Snow Details
District Department Of Transportation
01.2024 - Current
Identified repair and upgrade requirements needed to meet safety and quality standards.
Provided feedback to production team regarding product quality.
Followed safety protocols while handling hazardous materials.
Prepared reports detailing findings of inspections, investigations, and tests.
Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
Lead Traffic Control Officer
District Department Of Transportation
07.2023 - Current
Prepared technical drawing establishing specifications for traffic signal and other control device installations.
Conducted safety education programs to teach public about safe driving practices.
Identified potential safety hazards with audits and recommended improvements based on findings.
Prepared reports and presentations to communicate findings and recommendations to decision-makers.
Addressed potential hazards proactively, identifying problematic areas and suggesting appropriate control measures to improve overall safety.
Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
Traffic Control Officer
District Department of Transportation (DDOT)
12.2020 - Current
Maintains adequate traffic flow throughout the City by directing vehicular and pedestrian traffic in selected areas, and in neighborhoods through the enforcement of traffic regulations
Enforces parking and traffic regulations to ensure driver and pedestrian safety; continuous flow of traffic during rush hours and emergencies; accessibility to commercial and business services; free flow and access of emergency vehicles; and improved quality of life for residents and visitors
Executes and enforces a multitude of traffic and safety regulations and codes of the District of Columbia (DC)
Monitors and patrols the DC streets, in an assigned area, on foot or in vehicle citing illegally vehicles, to enforce motor vehicle regulations, and explain traffic regulations
Investigates resident, business, visitor and government agency requests for parking enforcement services received through the Mayor’s City-Wide Call Center, by telephone, mail, electronic correspondence or personal contacts
Maintains daily logs to document actions taken in line of duty and prepares detailed reports describing unusual problems encountered or instances observed relating to parking and traffic control
Provides information and directions in response to questions about routes of travel, points of interest, distances, and related matters to the public
Prepares reports, daily logs and other required document and basic investigative methods for reviewing data, interviewing and analyzing information from records and documents or from statements of witnesses, subject, and other knowledge persons.
Bus Operator
Office of the State Superintendent of Education (OSSE)
11.2003 - 12.2020
Safely and securely transports school aged children to and from elementary and secondary school
Accurately follows preplanned route ensuring on time pick-up and delivery of students at proper locations
Conducts daily DOT pre-trip inspections according to a set checklist
Interacts with diverse client base in professional, courteous and helpful manner
Maintains communication with the Terminal, Deputy or Supervisory Terminal Managers
Performs administrative responsibilities including preparing reports, attending terminal meetings and other duties as assigned to support terminal operations
Maintains trip tickets ensuring necessary supplemental documents such as parent letters are included
Knowledgeable about utilizing QuickBase to input route issues and forwards any concerns to appropriate persons
Serves in the capacity as a committed driver responsible for performing assignments for special events and all other extracurricular assignments as requested.
Head Cashier
CVS Pharmacy
06.2003 - 12.2007
Provided the best level of customer service to the customers
Performed opening and closing function, cash pulls
Made changes in orders and deposits according to the policies
Monitored and maintained the store operational reports for the improvement in the store execution
Ensured the display areas are organized and clean
Performed accurate sales transaction according to the cash control policies and procedures
Helped and supported store shrink awareness program and provided advice to the management
Ensured the restock on the sales floor and defective merchandise is properly labeled
Trained new employees after hiring and bringing them onboard.
Front Desk Customer Service Rep.
Washington Hospital Center
07.2001 - 05.2003
Guided visitors and patients to their appropriate location within the hospital
Answered and transferred phone calls
Performed clerical duties such as faxing, copying, emailing
Took detailed messages and delivered to appropriate person or department
Called for transport for patients or visitors in need of assistance
Provided administrative support and maintained supplies
Education
Associate of Arts - Fashion Design
Florida Int’l Academy of Designs
Tampa, FL
01.2001
High School Diploma - Technical Theater
Duke Ellington School of Arts
Washington, DC
01.2000
Skills
Paperwork evaluations
Safety awareness
Performance monitoring
Customer Service
Social Perceptiveness
Team building
Friendly, Positive Attitude
Multitasking
Conflict Resolution
Good Telephone Etiquette
Dependable and Responsible
Public Speaking
Customer Relations
Analytical Thinking
Team Management
Critical Thinking
Clerical Support
Attention to Detail
Data Entry
References Available
True
Job Related Training
Commercial Driver’s License (Class B)
Flexible scheduling availability
Full knowledge of operational safety standards and terminal operations
Thorough familiarity with bus equipment
Strong automobile mechanical background in case of minor repairs and operation problems
Excellent interpersonal and communication skills
Ability to memorize complicated travel routes and adjust to short-term route changes
Timeline
Supervisory Inspector For Snow Details
District Department Of Transportation
01.2024 - Current
Lead Traffic Control Officer
District Department Of Transportation
07.2023 - Current
Traffic Control Officer
District Department of Transportation (DDOT)
12.2020 - Current
Bus Operator
Office of the State Superintendent of Education (OSSE)