Albert Bagdasaryan
North Hollywood,CA
Summary
Professional with extensive experience in customer service and financial transactions, adept at delivering tailored product recommendations and ensuring operational excellence. Demonstrated ability to manage point-of-sale systems while maintaining compliance with policies and procedures, contributing to a seamless customer experience. Proven track record of building strong client relationships through effective communication and problem-solving skills, resulting in repeat business and high satisfaction ratings. Bilingual capabilities enhance interaction with diverse clientele, supporting team collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Your Retail Store
Van Nuys, California
08.2023 - 05.2025
- Delivered high-impact customer service by offering tailored product recommendations, explaining usage, and executing smooth, high-volume checkouts
- Cultivated repeat business through relationship-building, product expertise, and consistent follow-through with clientele
- Ensured operational excellence by managing point-of-sale systems, processing cash and digital payments, and reconciling daily reports with 100% accuracy
- Maintained compliance with age-restricted sales laws and implemented ID verification procedures to uphold store policies
- Supported merchandising efforts by replenishing stock, organizing product displays, and contributing to a clean, professional sales environment
Bank Teller
ACBA Bank OJSC Yerevan, Armenia
04.2021 - 05.2023
- Delivered high-level customer service to over 100 clients daily, assisting with transactions, account inquiries, and financial product guidance
- Accurately processed deposits, withdrawals, and transfers while balancing cash drawers and ensuring 100% compliance with bank policies
- Promoted digital banking tools and credit/debit products to improve customer convenience and loyalty
- Resolved customer concerns professionally, contributing to high satisfaction ratings and repeat client visits
- Maintained strict attention to security protocols, customer privacy, and fraud prevention procedures
- Collaborated with team members and managers to ensure smooth branch operations in a high-paced financial environment
Barback
El Sky Bar
02.2020 - 03.2021
- Supported bartenders by restocking liquor, glassware, and ice during high-volume shifts
- Maintained a clean and organized bar area, ensuring smooth service and a professional atmosphere
- Assisted with opening and closing tasks, including bar setup, cleanup, and restocking supplies
- Learned to work efficiently under pressure while supporting a fast-paced rooftop lounge environment
- Collaborated with bar and floor staff to ensure guests received quick and attentive service
Education
Associate of Science - Political Science
12-2025
Associate Degree in Political Science (In Progress)
GPA: 4.0
Expected Completion: Spring 2026
Planned Transfer: Will transfer to a four-year university in Fall 2026 to complete Bachelor’s degree in Political Science
Skills
- Exceptional Customer Service & Guest Interaction
- Verbal Communication & Active Listening
- Cash Handling & POS System Operation
- Team Collaboration in Fast-Paced Environments
- Problem Solving & Conflict Resolution
- Bilingual: English, Armenian, Russian
- Sales Support & Upselling Techniques
- Cleanliness, Organization, and Attention to Detail
- Adaptable, Quick Learner, and Dependable Under Pressure
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Customer Service Associate - Your Retail Store
08.2023 - 05.2025
Bank Teller - ACBA Bank OJSC Yerevan, Armenia
04.2021 - 05.2023
Barback - El Sky Bar
02.2020 - 03.2021
Los Angeles Valley College - Associate of Science, Political Science
Similar Profiles
Abeer NajiAbeer Naji
Manager at RETAIL STORE, 99 Cents StoreManager at RETAIL STORE, 99 Cents Store
JavidIkbal ManjraJavidIkbal Manjra
Security Officer at Retail StoreSecurity Officer at Retail Store
Jithin Padiyara VargheeseJithin Padiyara Vargheese
Manager at Sydney Road Post Office and Retail StoreManager at Sydney Road Post Office and Retail Store
Rosio DominguezRosio Dominguez
Library Assistant at James Monroe High SchoolLibrary Assistant at James Monroe High School
Sydni MingoSydni Mingo
Producer at Words, Beats & LifeProducer at Words, Beats & Life