Albert Banawoe
Clarkston,GA
Summary
Results-driven Medical Administrative Assistant with over 8 years of experience in logistics, data management, and customer service, known for improving workflows, reducing costs by 15%, and boosting customer satisfaction by 25%. Proven ability to manage data entry, ensure compliance, and streamline processes, with a track record of enhancing data accuracy by 25% and handling large-scale databases. Seeking to leverage strong organizational and communication skills in patient registration and healthcare administration roles.
Overview
10
10
years of professional experience
Work History
QA SPECIALIST
Martin Sprocket and Gear
Georgia, GA
10.2022 - Current
- Inspected 50+ products daily, ensuring 98% adherence to quality standards and reducing defects by 25%.
- Entered inspection data, increasing accuracy by 15% and enhancing production feedback loops.
- Resolved quality issues 20% faster by collaborating with team leads and production supervisors.
- Ensured compliance with regulatory standards, improving overall safety.
- Developed test plans, test cases, and scripts for functional, performance, and load testing of software applications.
BUSINESS OWNER
FunTechPros
Atlanta, GA
12.2020 - 08.2023
- Improved delivery efficiency by 20% through logistics management and inventory optimization.
- Reduced order processing time by 30% and maintained 100% regulatory compliance with advanced data management.
- Resolved customer and vendor issues, boosting satisfaction by 25%.
- Lowered logistics costs by 15% through operational improvements.
CALENDAR PLANNING ANALYST II
American Red Cross
Atlanta, GA
11.2018 - 12.2020
- Increased scheduling efficiency by 2% and cut staffing costs by 7%.
- Reduced scheduling errors by 17% through improved data accuracy and communication.
- Collaborated with teams to optimize planning, cutting costs by 10%.
- Ensured compliance with budget constraints while improving service delivery.
DATA SPECIALIST
American Red Cross
Atlanta, GA
01.2015 - 11.2018
- Collected, verified, and updated donor demographic and financial information, ensuring data accuracy and compliance with regulatory standards
- Managed and maintained over 1,000 donor records in a centralized database, ensuring timely data entry and processing
- Collaborated with internal teams to resolve over 200 data discrepancies, improving record accuracy and enhancing data integrity
- Communicated with donors and third parties to address and resolve data issues, ensuring effective communication and issue resolution
Education
DATA ANALYTICS PROFESSIONAL CERTIFICATE -
Google
Atlanta, GA12.2023
MASTER OF FINANCE -
American InterContinental University
Atlanta, GA07.2018
BACHELOR OF BUSINESS ADMINISTRATION -
American InterContinental University
Atlanta, GA07.2017
Skills
- Patient Registration & Data Entry
- Insurance Verification & Claims Processing
- Medical Terminology & Documentation
- Customer Service & Patient Communication
- Scheduling & Appointment Coordination
- Compliance & Regulatory Adherence
- Data Accuracy & Record Management
- Billing Support & Payment Processing
- Multitasking in High-Pressure Environments
- Problem Solving & Process Improvement
Timeline
QA SPECIALIST
Martin Sprocket and Gear
10.2022 - Current
BUSINESS OWNER
FunTechPros
12.2020 - 08.2023
CALENDAR PLANNING ANALYST II
American Red Cross
11.2018 - 12.2020
DATA SPECIALIST
American Red Cross
01.2015 - 11.2018
DATA ANALYTICS PROFESSIONAL CERTIFICATE -
Google
MASTER OF FINANCE -
American InterContinental University
BACHELOR OF BUSINESS ADMINISTRATION -
American InterContinental University
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