Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
6
6
years of professional experience
Work History
CSR CDL
Gate Gourmet
Newark, NJ
02.2025 - Current
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
United Ramp Agent
United Airlines
EWR
04.2024 - 02.2025
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 200 flights daily.
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
SME Trainer
Gate Gourmet
Newark, NJ
01.2024 - 03.2024
Enhanced student comprehension by incorporating real-world examples and hands-on activities into lesson plans.
Improved communication skills among students through regular group projects and presentations.
Developed engaging curriculum for diverse learners, adapting materials to meet individual needs.
Promoted critical thinking by designing challenging assignments that required students to analyze and synthesize information.
CSR CDL
Gate Gourmet
Newark, NJ
10.2021 - 12.2023
Provided friendly, courteous service to create memorable moments for customers.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Catering Ops Ramp Lead
United Airlines
Newark, NJ
09.2019 - 10.2021
Recommended actionable changes, lead provisioning and draft plans to maintain operational status.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Oversaw problem resolution to address barriers to operational efficiency.