Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills .
Overview
25
25
years of professional experience
Work History
Contractor
Self-employeed
Boston, MA
05.2012 - Current
Kept site work safe and in line with budget, schedule and applicable building codes.
Supervised labor, materials and equipment for large commercial projects with budgets in excess .
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Created and improved intelligence resources to facilitate consistent data management strategies.
Frequently inspected production area to verify proper equipment operation.
Collected, arranged and input information into database system.
Truck Driver
"La Marca & Sons Baking Co
Malden,Ma, MA
01.2007 - 05.2011
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Transported hazardous materials and oversized shipments without incident.
Redirected shipments en route in response to customer requests.
Doorman Security
Kimpton Marlowe Hotel
Cambridge ,Ma, Massachusetts
01.2005 - 03.2010
Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Responded immediately to any guest requests or concerns and promptly resolved issues.
Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
Posted and maintained public area signage for hotel.
Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
Manager of Accounts and Finance
Shell Business Operations
Lynn,MA, MA
09.2001 - 11.2005
Processed payroll for employees and reported payroll taxes for organization.
Oversaw employee expense tracking with associated expense verification and credit card reconciliation.
Reconciled balance sheets and income statements each [Timeframe].
Assisted staff with questions about budgets, disbursements and other financial matters.
Maintained policy, procedure and regulatory compliance business-wide.
Processed vendor payments, invoices and account statements.
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Identified improvement changes regarding key processes for internal controls and accounting procedures.
Established and checked coding procedures, monitored reports and updated internal files.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
Server Assistant Manager
Anthony's Pier 4
Boston,MA, MA
02.2000 - 09.2001
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Welcomed and greeted guests before presenting special menu items to clients.
Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Created and enforced standard recipes and instructions to streamline meal, snack and beverage preparation.