Albert Brito
Bronx,NY
Summary
Management professional with proven success in leading teams of over 80 personnel to improve operational efficiency. Expertise in developing and executing innovative service strategies that enhance customer satisfaction and optimize processes. Strong commitment to resolving service issues and achieving measurable organizational goals.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Stuy-Town Beam Living
New York, NY
07.2021 - Current
- Led over 80 staff across multiple properties to enhance operational efficiency.
- Developed and implemented innovative strategies that enhanced team performance and improved service delivery.
- Coordinated housekeeping activities by collaborating with departments to streamline operations.
- Established janitorial schedules, ensuring consistent service coverage across all properties.
- Trained new team members on operational procedures and customer service standards.
- Managed administrative tasks including budgeting, payroll processing, and scheduling work hours.
- Responded promptly to customer complaints regarding cleanliness issues.
- Conducted regular inspections of tools and equipment to maintain a safe working environment.
- Performed routine facility inspections to uphold high cleanliness standards.
Procurement Manager/ Coordinator
JET
Bronx, NY
07.2019 - 09.2020
- Managed vendor relations to enhance service delivery and satisfaction.
- Oversaw and documented daily CMMS activity to ensure accurate reporting.
- Planned and coordinated weekly maintenance activities for optimal facility performance.
- Communicated obstacles in completing work orders and escalated issues.
- Supported general maintenance needs, enhancing building functionality.
- Guided custodial staff activities, ensuring cleanliness and operational readiness of facility.
- Ensured prompt communication via radio, Slack, and email for seamless operations.
- Promoted safety programs and ensured OSHA compliance, fostering a secure work environment.
Facilities Coordinator
Yext
New York, NY
03.2018 - 07.2019
- Attention to safety, cleanliness and the day-to-day efficient functioning of the general office environment
- Coordinated space planning and support, updating floor plans and managing moves and new hire space assignments with IT.
- Oversaw daily building operations to ensure functionality and safety and emergency procedures.
- Supported management in maintenance activities, including carpet cleaning, painting, furniture repair, plumbing, electrical, lighting, and HVAC.
- Liaised with vendors providing site services, including commercial movers, carpenters, security, building management, and electricians.
- Monitored freight area to ensure it's clear of boxes and fire safety compliant.
Facilities Coordinator
Equinox
New York, NY
08.2015 - 08.2018
- Oversaw the process of maintaining and repairing the fitness equipment in the clubs.
- Maintained and updated the club's equipment database to ensure accurate tracking., negotiated repair contracts, and scheduled regular equipment repairs to maintain operational efficiency.
- Handled building-equipment emergencies, liaising between employees and contractors to ensure prompt resolution.
- Communicated daily with vendors and updated executives on equipment status to facilitate informed decision-making.
- Communicated with club management and maintenance teams regarding fitness equipment repair and needs.
- Created detailed work orders for equipment repairs to facilitate timely service. and issue purchase orders on a daily basis.
- Generated weekly status reports outlining status of equipment.
Receiving Clerk
Home Depot
Bronx, New York
04.2012 - 08.2015
- Coordinated shipment pick-up and delivery to ensure timely processing.
- Operated forklift to transport shipments from the storage area to the pallet.
- Executed packaging procedures to maintain shipment safety standards.
- Streamlined organization of storage areas for incoming shipments. for incoming shipments in the storage areas.
- Ensured that serial and batch numbers matched the product.
- Prepared invoices and delivery orders.
- Handled year-end and general inventory procedures.
Seasonal Job/ Porter
Collins Building Services
New York, NY
01.2014 - 03.2014
- Maintained common areas of property to ensure cleanliness and comfort for residents and visitors.
- Operated elevator to facilitate smooth transportation of passengers between floors.
Education
Completed Coursework - Radiology
La Guardia Community College
Long Island City, NY09-2014
Skills
- Vendor management
- Excel data management
- Scheduling management
- Safety training programs
- Windows OS management
- Word processing
- Time optimization
- Effective communication
- Spanish language proficiency
Timeline
Assistant Manager
Stuy-Town Beam Living
07.2021 - Current
Procurement Manager/ Coordinator
JET
07.2019 - 09.2020
Facilities Coordinator
Yext
03.2018 - 07.2019
Facilities Coordinator
Equinox
08.2015 - 08.2018
Seasonal Job/ Porter
Collins Building Services
01.2014 - 03.2014
Receiving Clerk
Home Depot
04.2012 - 08.2015
Completed Coursework - Radiology
La Guardia Community College