Summary
Overview
Work History
Education
Skills
Timeline

Albert Broadnax

Memphis,TN

Summary

Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Versatile worker highly skilled in planning routes and transportation logistics to achieve strict delivery timeframes and maintain customer service and satisfaction benchmarks. In-depth knowledge of specialized transportation equipment. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Forklift Operator

FedEx Express
Memphis, TN
05.2022 - Current
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Unloaded materials and goods at designated locations for best project availability.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

General Manager

Orielly Auto Parts
01.2020 - 11.2022
  • Interacted well with customers to build connections and nurture relationships.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.
  • Managed budget implementations, employee evaluations, and contract details.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained new employees on proper protocols and customer service standards.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Parts Manager

AutoZone
06.2017 - 12.2020
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Provided timely, insightful and accurate reports to upper management.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Created employee schedules to align coverage with forecasted demands.

Forklift

United Stations/ Essendant
09.2013 - 08.2017
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Communicated with floor managers to determine merchandise placement.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Active Duty Soldier

Army
04.2004 - 04.2012
  • Memorized Soldier Creed, Engineers Creed, and policies and led training for company personnel.
  • Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Surveyed company overall health and preparedness.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
  • Upheld Army dress and appearance regulations for professional appearance.
  • Managed weapon handling, delivery and shipping systems.
  • Secured and protected military property, assets, and personnel.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Operated and maintained armored vehicles.
  • Risk-assessed environments and implemented appropriate security measures.
  • Coordinated patrol operations to maintain safe urban and rural environments.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Provided strategic plotting and navigation for warfare areas.
  • Responded to and assisted in medical emergencies.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Maintained required level of proficiency in use of firearms.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Responded calmly and professionally to chemical, biological and nuclear threats.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Provided professional reconnaissance and security support during varied operations.
  • Responded to reports of irregular activities and notified dispatcher for required emergency units.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.

Education

BBA - Marketing

American InterContinental University, Schaumburg, Illinois
02.2012

Skills

  • Staging and Sorting
  • Loading and Unloading
  • BOL Knowledge
  • Startups and Acquisitions
  • General Laborer
  • Staff Development
  • Wrapping and Banding
  • Efficient Data Entry
  • Critical Thinking and Analysis
  • Customer Relations
  • Microsoft Office
  • Weapons Deployment
  • Operations Management
  • CPR Training
  • Marketing
  • Employee Scheduling
  • Energetic and Positive
  • Microsoft Excel
  • Supervision and Training
  • Spreadsheet Tracking
  • Armored Vehicle Operation
  • Safety Standards
  • RF Scanner
  • Time Management
  • Safety Awareness
  • Signals Intelligence
  • Process Management

Safety Assurance

  • Purchasing and Planning
  • Staff Management
  • Profit and Loss Accountability
  • Team Leadership
  • Personnel Deployment
  • Word Processing
  • Matrix Management
  • Team Supervision
  • Bulk Liquid Transportation
  • Shipping Operations
  • Labor Requirements Determination
  • Parts Cleaning and Lubrication
  • Skid, Platform and Car Emptying
  • Work Planning and Prioritization
  • Post-Trip Inspections
  • Client Account Management

Timeline

Forklift Operator - FedEx Express
05.2022 - Current
General Manager - Orielly Auto Parts
01.2020 - 11.2022
Parts Manager - AutoZone
06.2017 - 12.2020
Forklift - United Stations/ Essendant
09.2013 - 08.2017
Active Duty Soldier - Army
04.2004 - 04.2012
American InterContinental University - BBA, Marketing

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Albert Broadnax