Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Albert Diahn

Maplewood,NJ

Summary

Proven leander and efficient problem-solver, adept in customer service and workplace safety, honed at Amazon and through self-employment. Excelling in time management and complex issue resolution, I significantly enhanced customer satisfaction and operational efficiency skilled in both team collaboration and independent work,I bring a flexible and results- oriented approach to meet and exceed employer expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Amazon Associate

Amazon
Carteret, NJ
11.2024 - Current
  • Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
  • Managed time efficiently to meet or exceed productivity targets.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Maintained clean and organized work area, adhering to safety standards.
  • Protected company inventory by maintaining and organizing storage areas.
  • Packed, sealed, and labeled shipments adhering to company standards and protocols.
  • Packed boxes and stock using organizational guidelines.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Assisted in training new employees on package handling processes.
  • Adapted to various environmental conditions in warehouse and outdoor settings.
  • Organized packages according to type, size, destination, and other specifications.

Slef -employed

Alberto Money Exchange ccenter
Monrovia, Liberia
04.2019 - 01.2024
  • Processed incoming and outgoing payments accurately and efficiently.
  • Researched and resolved customer inquiries regarding money transfers.
  • Acted as buyer or seller representative when arranging sales.
  • Developed strategies for improving customer experience when using money transfer services.
  • Investigated financial resources and creditworthiness.

Education

High School Diploma -

R. B Richardson Baptist High School
Zwedru, Grand Gedeh County, Liberia
07-2014

Skills

  • Customer service orientation
  • Cash handling
  • Customer relationship management (CRM)
  • Attention to detail
  • Cross-functional teamwork
  • Public relations
  • Problem-solving abilities
  • Multitasking and organization
  • Customer service
  • Workplace safety
  • Service assistance
  • Inventory management
  • Verbal and written communication
  • Preparing reports
  • Data collection and analysis

Certification

  • Armed Security Officer Licenses

Timeline

Amazon Associate

Amazon
11.2024 - Current

Slef -employed

Alberto Money Exchange ccenter
04.2019 - 01.2024

High School Diploma -

R. B Richardson Baptist High School
Albert Diahn