Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Albert Dore

Philadelphia,PA

Summary

Motivated first-generation graduate student with a background in customer service and leadership, transitioning into health informatics and data analysis. Skilled in communication, collaboration, and problem-solving, with strong proficiency in tools like Python, SQL, and Microsoft Office. Committed to leveraging data-driven insights to improve healthcare outcomes and support informed decision-making through innovative, tech-forward solutions

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS HEALTH
10.2024 - Current
  • Delivered exceptional customer service, addressing patient inquiries and concerns
  • Accurately filled and labeled prescriptions under pharmacist supervision
  • Managed inventory, restocked medications, and reported shortages
  • Processed insurance claims and handled prior authorizations
  • Entered and updated patient information using EHR systems
  • Ensured compliance with HIPAA and pharmacy regulations
  • Assisted in prescription processing, and packaging

Flex Merchandiser

Coca-Cola Consolidated
06.2022 - 08.2024
  • Completed internship
  • Traveled to potential clients
  • Advertised and sold products
  • Recorded data

Customer Host

Walmart
06.2019 - 11.2021

• Greeted and assisted customers while ensuring a safe shopping environment
• Verified receipts and monitored for theft prevention
• Reported and documented stolen inventory
• Enforced company policies and safety protocols
• Operated surveillance systems to detect suspicious activity

Education

Graduate Certificate - Health Informatics

Temple University
Philadelphia, PA
05.2025

Master of Science - Health Policy And Management

Temple University
Philadelphia, PA
05-2027

Master of Science - Health Informatics

Temple University
Philadelphia, PA
05-2027

Bachelor of Science - Business Administration: Healthcare Management

University Of Mount Saint Vincent
Bronx, NY
05-2024

High School Diploma -

Kenwood High School
Baltimore, MD
06.2019

Skills

  • Technical Skills: Microsoft Office (Word, Excel, PowerPoint), Python, SQL, Relational Databases, Computer Literacy
  • Pharmacy Operations: Prescription Filling, Drug Inventory Control, Labeling Prescriptions, Workflow Optimization
  • Compliance & Regulations: HIPAA Compliance, Confidentiality
  • Soft Skills: Time Management, Communication, Critical Thinking, Problem Solving, Leadership, Team Collaboration

Languages

French
Limited Working

Timeline

Pharmacy Technician

CVS HEALTH
10.2024 - Current

Flex Merchandiser

Coca-Cola Consolidated
06.2022 - 08.2024

Customer Host

Walmart
06.2019 - 11.2021

Bachelor of Science - Business Administration: Healthcare Management

University Of Mount Saint Vincent

High School Diploma -

Kenwood High School

Graduate Certificate - Health Informatics

Temple University

Master of Science - Health Policy And Management

Temple University

Master of Science - Health Informatics

Temple University