Albert Garces
Austin,TX
Summary
Results-driven and customer-focused professional seeking a challenging role. Eager to leverage excellent communication, organizational, and multitasking abilities to provide exceptional front desk support and ensure smooth operations.
Overview
10
10
years of professional experience
Work History
Health Information Management Clerk
Austin Gastroenterology
Austin, TX
11.2024 - Current
- Prepare medical charts for Doctors, MAs and PAs, ensuring all patient info is correct and up to date.
- Checking inbound and outbound faxes for medical records needed for each patient.
- Distributing medical records, such as surgery, radiology, procedure, lab, and pathology records, into the correct patient profile.
- Checking in patients for their appointments, ensuring patients sign all required documents, and HIPAA forms for the visit.
- Collecting co-payments for patients' insurance.
- Updating patient insurance information.
Registrar Clerk
Parallon
Austin Texas, TX
03.2022 - 11.2024
- Enter patient data into electronic health records (EHR) systems with meticulous attention to detail.
- Ensure compliance with privacy regulations, such as HIPAA, while handling sensitive patient information.
- Interviewed and documented patients to gather demographics and financial information accurately.
- Collect co-pays and verify medical insurance coverage to ensure accurate billing and financial transactions.
- Admit patients from other facilities, facilitating seamless transitions, and providing necessary support.
- Answered incoming phone calls and redirected inquiries to appropriate departments as needed.
- Obtained all required signatures from emergency department patients and inpatients, ensuring compliance with administrative protocols and legal requirements.
Dispatcher
Dels Heating and Ac
Austin, TX
05.2018 - 02.2022
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Bail Bond Agent
6 Shooter Bail Bonds
Edinburg, TX
02.2015 - 05.2018
- Made deposits
- Scheduled court dates for clients,
- delivered papers to local municipal court
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisting clients check in on mandatory dates
Skills
- critical thinking
- Leadership
- Time management
- Adaptability
Timeline
Health Information Management Clerk
Austin Gastroenterology
11.2024 - Current
Registrar Clerk
Parallon
03.2022 - 11.2024
Dispatcher
Dels Heating and Ac
05.2018 - 02.2022
Bail Bond Agent
6 Shooter Bail Bonds
02.2015 - 05.2018
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