Albert Johnson

Initiating Calls & Introducing Product/Service:

• Making outbound calls to potential customers to introduce your company's product or service.
• Following a predetermined script to convey a consistent message, while also being flexible to adapt to the conversation.
• Clearly stating who you are, the company you represent, and the purpose of your call at the beginning of the conversation.

. Lead Qualification & Prospecting:

• Identifying potential clients and conducting research to understand their business, needs, and pain points.
• Using research and insights to determine if the prospect is a good fit for your product or service.
• Asking relevant questions to understand the prospect's needs and challenges.

Engaging & Building Rapport:

• Focusing on building rapport and a human connection with the prospect to foster trust.
• Actively listening to the prospect and responding thoughtfully to their questions and concerns.
• Emphasizing pain points and framing your offering as a solution to their specific problems.

. Objection Handling:

• Anticipating common objections and preparing responses in advance.
• Actively listening to understand the prospect's concerns and validating their perspective.
• Offering solutions or alternatives to address their objections and demonstrate the value of your product or service.

Scheduling Appointments & Moving Towards Sale:

• Setting up meetings or appointments between potential customers and sales representatives.
• Selling the value of a subsequent meeting or demo rather than trying to close the deal on the initial cold call.
• Concluding the call by scheduling the next step in the sales process.

Recording & Reporting:

• Recording call details and client information in a CRM system for follow-up.
• Providing reports on call activities and results.
• Analyzing call data and metrics to identify areas for improvement and optimize performance.

. Maintaining Compliance:

• Adhering to relevant telemarketing regulations, such as the Telephone Consumer Protection Act (TCPA) and the National Do Not Call Registry (DNC).
• Identifying yourself and your company at the beginning of the call.
• Respecting consumer preferences and providing an easy way for them to opt out of future calls.

Persistence & Resilience:

• Dealing with rejection and maintaining a positive attitude throughout the cold calling process.
• Continuing to strive for results despite encountering setbacks

• Taking inbound sales calls. Pitching and selling on all lines of business.

• Set performance benchmarks to facilitate goal setting and track progress towards key targets within the Inbound Sales Team.
• Boosted customer satisfaction by providing efficient and knowledgeable service in a fast-paced inbound sales environment.
• Reduced turnover rate within the inbound sales department by implementing effective hiring practices focused on selecting candidates with strong communication skills and a willingness to learn.
• Managed a team of inbound sales representatives, ensuring optimal performance and high-quality service delivery.
• Handled inbound sales inquiries and outbound telemarketing calls.

• Processed transactions efficiently using POS systems, ensuring accuracy and speed.
• Maintained knowledge of current promotions and sales strategies to drive engagement.
• Collaborated with team members to achieve store sales goals and improve customer service.
• Organized merchandise displays to optimize product visibility and attract customer interest.
• Assisted customers in product selection, enhancing overall shopping experience.
• Addressed customer inquiries and resolved issues promptly, fostering positive relationships.

• Unload transport trucks
• Load empty pallets and plastic storage flats/shells
• Operate a forklift in a safe and orderly manner
• Maintain records of daily check list
• Comply with good manufacturing practices
• Sort and Store partial cases
• Receive and store incoming items according to warehouse standards

• Support with Supervising preschoolers and school age children in various activities in and outside of facility.
• Assist with preparing nutritious meals for preschoolers and school age children.
• Contribute to planning and executing a curriculum for preschoolers and school aged children.
• Maintained cleanliness and organization of toys in and outside of facility.
• Ensure that all activities are implemented according to relevant policies and procedures.
• Engage children in interactive activities that include storytelling, organized arts & crafts, singing, and games

• Worked On Sewing Machine Sealing Up Bags Of Various Types Of Seeds
• Stack And Load Seed Bags
• Maintain A Clean Working Area
• Team Oriented Environment

• Drive Work Loader
• Deliver And Pick Up Merch
• Move Pallets By Fork Lift
• Maintained Clean Work Environment

• Honorable Discharge (Veteran)
• Private First Class
• Prepared And Served Over 200 Soldier's Each Meal
• Establishes operating and work procedures inspects dining, food preparation/storage areas, and dining facility personnel; determines subsistence E-mail: mr.aljohnson88@gmail.com
• Requirements; requests, receives, and accounts for subsistence items; applies food service accounting procedures; prepares production schedule and makes necessary menu adjustments; prepares technical, personnel, and administrative reports concerning food service operations; implements emergency, disaster, and combat feeding plans; coordinates logistical support; submits all requests through the Army Food Mgt Information System

• Conducted product presentations to potential clients, showcasing features and benefits.
• Collaborated with marketing team to align messaging and improve campaign effectiveness.
• Identified customer needs through active listening, facilitating tailored solutions.
• DEVELOP SKILLS IN THE ADMINISTRATION, HUMAN RESOURCES, CLIENT RELATIONS, FINANCIAL, AND CAMPAIGN MANAGEMENT
• IMPROVE YOUR PUBLIC SPEAKING AND PEOPLE-MANAGEMENT SKILLS WHILE LEARNING HOW TO COACH AND TRAIN OTHERS
• LEARN HOW TO USE GLOBALLY-USED PROGRAMS THAT CAN HELP IMPROVE CUSTOMER AND CLIENT SATISFACTION.