Albert Kesse
Green Bay,WI
Summary
Dynamic Sales Agent with proven expertise in lead generation and relationship building. Skilled in delivering exceptional customer service and resolving inquiries efficiently, resulting in high client satisfaction. Adept at leveraging strong communication and problem-solving skills to exceed sales targets and foster lasting client connections.
Overview
10
10
years of professional experience
7
7
Certification
Work History
Insurance Sales Agent
Sunu Assurance Agency Ghana
Acra, Ghana
01.2023 - 01.2025
- Generated leads through networking, referrals, and other marketing initiatives.
- Addressed and resolved clients' inquiries and concerns promptly, ensuring high levels of client satisfaction.
- Developed referral networks with other professionals, resulting in increased business opportunities.
Head Disc Jockey
Potbelly Shack Ghana
Accra, Ghana
06.2018 - 12.2024
- Accepted song requests from event guests.
- Met with clients and discussed options for music and particular songs for each special event.
- Interact with audience members to encourage participation in activities such as dancing and singing along with music.
- Performed sound checks to verify proper equipment operation.
- Engaged guests with group dances, competitions and games.
- Managed music programming, playlist creation, and live mixing to enhance the venue's atmosphere.
- Developed strong relationships with venue management, staff, and patrons for seamless event execution.
Stark Entertainment Ghana
Founder/Owner
Acra, GHANA
10.2014 - 12.2024
- Mastered the art of connecting with diverse audiences through music, microphone work, and social media, ensuring high engagement and satisfaction. Translates to building strong client relationships, and delivering compelling sales pitches.
- Skilled at reading the room and adapting content to match audience preferences. In sales, this translates to understanding client needs, and tailoring solutions to exceed expectations.
- Proven ability to troubleshoot technical issues during live performances, ensuring seamless experiences.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
Head Disc Jockey
Alora Beach Resort
Accra, Ghana
10.2023 - 07.2024
- Engaged with diverse audiences through exceptional verbal and nonverbal communication skills at Alora Beach Resort.
- Built rapport quickly and established trust with clients, leading to effective sales and customer service.
- Managed client expectations, and resolved issues effectively to ensure client satisfaction.
- Provide commentary between songs to keep the show entertaining and engaging.
Resident Disc Jockey
Eden Bar And Lounge
Accra, Ghana
12.2022 - 01.2024
- Engaged with diverse audiences through exceptional communication skills at Eden Bar creating a vibrant atmosphere.
- Managed music streaming platforms for seamless DJ performances, ensuring a memorable experience for clients.
- Troubleshot technical issues promptly, maintaining a high level of professionalism and customer satisfaction.
Resident Disc Jockey
Coco Vanilla
Accra, Ghana
09.2017 - 01.2024
- Promoted and sold services/events, managing client expectations effectively.
- Proficient in DJ software and hardware, adapting to new technologies seamlessly.
- Analyzed crowd reactions and music popularity to tailor set for optimal experience.
Radio Jockey
Class 91.3Mhz
Accra, Ghana
07.2020 - 07.2021
- Developed strong relationships with listeners, advertisers, and community members to enhance station engagement.
- Promoted station events, advertiser products, and community initiatives through persuasive on-air endorsements.
- Utilized active listening and needs assessment skills to tailor solutions for audience desires.
- Demonstrated public speaking prowess by delivering engaging presentations to large audiences.
Insurance Sales Agent
NEM Insurance Company
Accra, Ghana
10.2019 - 04.2021
- Lead generation.
- Product knowledge expertise.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Radio Jockey
Pink Fm 96.9Mhz
Accra, Ghnana
02.2018 - 03.2020
- Increased listener engagement and ratings through compelling on-air content, and interactive segments.
- Developed strong relationships with listeners, advertisers, and community members.
- Promoted station events, advertiser products, and community initiatives through persuasive on-air endorsements.
- Researched subjects and prepared for live events, special programs and guest interviews.
- Collaborated with producers and assistants to select and implement program content.
- Offered commentary on music and other matters.
Education
Associate Degree In Marketing -
Accra Technical University
Accra01-2019
Skills
- Lead generation
- Product knowledge
- Sales strategy
- Customer service
- Time management
- Relationship building
- Networking skills
- Problem-solving
- Communication skills
- Negotiation skills
- Team training and development
- Insurance sales
- Lead prospecting
Certification
- Creating Your Sales Process By LinkedIn Learning
- Prepare YourSelf For A Career In Sales By LinkedIn Learning
- Sales Time Management By LinkedIn Learning
- B2B SaaS And Tech Sales 101 By Tech Sales Mentors
- Career Path In Tech Sales By Tech Sales Mentors
- Cold Emailing By Tech Sales Mentors
- How SDRs Prospect By Tech Sales Mentors
Timeline
Head Disc Jockey
Alora Beach Resort
10.2023 - 07.2024
Insurance Sales Agent
Sunu Assurance Agency Ghana
01.2023 - 01.2025
Resident Disc Jockey
Eden Bar And Lounge
12.2022 - 01.2024
Radio Jockey
Class 91.3Mhz
07.2020 - 07.2021
Insurance Sales Agent
NEM Insurance Company
10.2019 - 04.2021
Head Disc Jockey
Potbelly Shack Ghana
06.2018 - 12.2024
Radio Jockey
Pink Fm 96.9Mhz
02.2018 - 03.2020
Resident Disc Jockey
Coco Vanilla
09.2017 - 01.2024
Stark Entertainment Ghana
Founder/Owner
10.2014 - 12.2024
Associate Degree In Marketing -
Accra Technical University
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