ALBERT LEAL
Summary
Results-oriented Business Analyst with 7 years of experience in developing and implementing data quality control processes, identifying business process improvements, and analyzing customer needs. Exceptional skills in data analysis, project management, and stakeholder collaboration, with a strong commitment to driving business growth and achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Systems Analyst - Integrations
4G Clinical
02.2022 - Current
- Collaborated with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Maintain knowledge of Prancer RTSM/Admin and serve as the Subject Matter Expert (SME), ensuring integration design is compatible with Prancer study design
- Log, track, and drive resolution of functional and technical issues discovered during implementation and prior to go-live
- Ensure adherence to required deliverables and milestones as defined in applicable SOP/Wis
- Drive project activities, including study testing and UAT
- Implemented and tested integration build
- Documented process and validated through UAT testing
- Helped troubleshoot errors to existing integrations and helped find solution to reoccurring issues.
Business Systems Analyst
Tabula Rasa/Sinfonia Rx
12.2017 - 11.2021
- Primary Client engagement contact for Integration projects
- Was the main point of contact for any production issues
- Helped resolved high level complex problems with internal stakeholders
- Helped migrated outdated hardware to new Google cloud virtual machines
- Documented process and tested solutions
- Was responsible for all data transfers and helped correct many existing issues when I took over and managed all incoming and outgoing transfers for client reporting
- Was responsible for handling all incoming and outgoing data transfers
- Oversaw TIDAL Automation software implementation and configuration
- Was responsible for configuring all manual jobs and automating each task that was business critical.
- Organized system operating procedures to strengthen controls.
- Oversaw ETL process within the company.
Pharmacy Assistant/Support Tech/Network Engineer
El Rio Healthcare Community Center
12.2012 - 11.2017
- Was responsible for building Nextgen servers and maintenance
- Upgrading and patching
- Helped support troubleshoot issues that were escalated
- Responsible to diagnosing tickets and finding solutions
- Would collaborate with departments to improve existing hardware
- Helped configure routers and switches via Meraki and Cisco
- Helped with pharmacy audits and verified inventory for 340b stock
- Was in charge of scheduling for pharmacy staff.
Education
Associate in Cyber Security/Networking - Computer And Information Sciences
Pima Community College
Tucson, AZ05.2017
B.A. in Business Administration/Management - Business Management
Northern Arizona University
Flagstaff, AZ05.2015
Skills
- Linux
- DBVisualizer
- TIDAL Automation
- SQL
- JIRA/Confluence
- SFTP
- RTSM/IRT
- Data analysis
- EHR
- UAT
- ETL
- Data Migration
Certification
- CompTIA Network+, 03/2017, COMP001020741113
- ITIL Foundation Level - Axelos Global Best Practice, 12/2015, 5563823.20484460
- CompTIA A+, 02/2015, COMP001020741113
Timeline
Business Systems Analyst - Integrations
4G Clinical
02.2022 - Current
Business Systems Analyst
Tabula Rasa/Sinfonia Rx
12.2017 - 11.2021
Pharmacy Assistant/Support Tech/Network Engineer
El Rio Healthcare Community Center
12.2012 - 11.2017
Associate in Cyber Security/Networking - Computer And Information Sciences
Pima Community College
B.A. in Business Administration/Management - Business Management
Northern Arizona University