ALBERT L. HUGHES
Cibolo,TX
Summary
A dedicated professional with 24 years of honorable military service in the United States Air Force, followed by 7.5 years of experience as a Frontline Supervisor and Operations Safety Specialist. Expertise in managing day-to-day operations, overseeing staff, and fostering a Safety Above All culture at FedEx Ground (FXG). Skilled in leading teams to ensure safe and efficient operations while managing safety initiatives, strategies, and programs tailored to the local operating environment. Proven ability to drive compliance with safety protocols and regulations, maintain operational efficiency, and continuously improve safety performance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Operations Safety Specialist
Operations Safety Specialist
04.2024 - Current
- Conducted comprehensive quarterly reviews of empirical data, programs, processes, and controls aimed at mitigating the risk of ergonomic-related injuries (Workplace Musculoskeletal Disorders - WMSDs), resulting in a 15% reduction in injuries annually since 2022
- Identified key areas for improvement and implemented targeted action plans to ensure compliance with relevant safety directives and industry best practices
- Played a key role in supporting efforts to achieve the station's goal of reaching 150% package handler retention during fiscal year 2024
- Served as a pivotal member of the engagement team, driving activities aimed at fostering a positive work environment, which ultimately led to exceeding the retention goal set for the fiscal year
- Delivered comprehensive safety orientation and training to employees at all levels, ensuring clear understanding of safety protocols
- Led and educated teams on incident investigations, ensuring thorough analysis and effective corrective actions
Operations Manager II
FedEx Ground
06.2018 - 04.2022
- Directed and managed a team of 28 package handlers, overseeing the successful scanning and loading of packages onto 24 trucks while maintaining a van scan compliance rate consistently above 99.0%, ensuring efficiency and accuracy in operations
- Responsible for OSHA required meetings, mandatory engagement and daily presort briefings with subordinates
- Served as a catalyst in implementing vision for the load wall, significantly enhancing team cohesion and improving overall effectiveness
- Mentored multiple package handlers, fostering their career growth and guiding them into roles such as Quality Assurance Admin Personnel, Business Contact, Package Handler Trainer, and Operations Managers
- Oversaw the training of new hires in FedEx standards and procedures including package scanning, shipping/receiving and sorting by zip codes
- Selected by Senior Management to conduct incoming package handler tours, orientation and engagements sessions upon entry into the company
- Coordinated with Contractors and P & D to ensure procedures and policies are executed resulting in the safe handling and timely delivery of transient packages
- Maintain operations records, such as load rates, dock load control sheets and safety documents
- Coordinate and supervise activities of package handlers engaged in packing and shipping product
- Created personnel files (termination, medical and transfer) for preload package handlers as well as kept accurate record of employee timecard and behavior
- Assist in the CDM process by updating barcodes and reporting discrepancies to mid-level management
- Well-versed in Dynamic Route Optimization (DRO), experimenting with and utilizing various methods to accurately ensure the appropriate trailers are entered into the database, enabling contractors to allocate the necessary resources on a daily basis
Package Handler
FedEx Ground
09.2017 - 06.2018
- Ensures the successful transfer and delivery of goods to their coordinated destinations
- Additional responsibilities include sorting packages for delivery, operating heavy machinery, such as hydraulic conveyor belts
- Collaborates with team members to organize loads efficiently, maintain a clean and safe working environment
- Ensured orders, procedures and policies are carried out in regards to proper stacking and handling to keep contents unharmed and intact
Command and Control Specialist
USAF
10.1993 - 11.2017
- Responsible for setting up unclassified and classified conference calls using all available assets
- Ensure communication system support connectivity among key government leadership, internal elements, other agencies, critical customers and the public under all conditions
- Provide technical guidance and informal training to command personnel on the communication systems
- Analyze established assessment (mission oriented operations) procedures to evaluate their efficiency and effectiveness
Education
Associates of Science - Emergency Management
Community College of The Air Force
08.2023
Skills
- MS Word
- Excel
- Publisher
- PowerPoint
- Exchange
- Network
- Schedule
Typing Skills
Proficient typing skills 40+ words a minute.
Awards Honors Recognition
Dock MVP: 07/19, 12/19, 10/20, 01/21, 06/21, 03/23, 11/24
Professional Licenses Certifications
- Certified CPR
- Certified FedEx switcher & Switcher Trainer
Certification
- First Aid Certification
- CPR/AED Certification
- Switcher Certified
Timeline
Operations Safety Specialist
Operations Safety Specialist
04.2024 - Current
Operations Manager II
FedEx Ground
06.2018 - 04.2022
Package Handler
FedEx Ground
09.2017 - 06.2018
Command and Control Specialist
USAF
10.1993 - 11.2017
Associates of Science - Emergency Management
Community College of The Air Force
Similar Profiles
THAO BUITHAO BUI
Gusto at Operations SpecialistGusto at Operations Specialist
Izel SmithIzel Smith
Facilities Operations Specialist at Facilities Operations SpecialistFacilities Operations Specialist at Facilities Operations Specialist
RYAN GOEKERYAN GOEKE
NA at US Navy, Operations SpecialistNA at US Navy, Operations Specialist