Albert Lucky
Hartford,CT
Summary
Results oriented financial analyst with expertise in managing staff and operations, including internal controls, policies and procedures. Consistently able to implement cost efficiencies and streamline operation, even during acquisitions. Authorized to work in the US for any employer
Overview
35
35
years of professional experience
Work History
Maintenance Specialist
Environmental Services
- Responsible for demonstrating the Seven Steps to cleaning a Patient's new Admission
- Properly cleaning and sanitizing, which involves the dismantling of all beds, high dusting, lighting fixtures, window ledges, closets and all bedroom furniture
- Clean & sanitize bathrooms
- Trash removal
- Floors are dry/wet mopped
- Also, floors are inspected for safety throughout the day
- Continuously, checking supplies in patient rooms and restrooms
- Always stocking all paper goods, gloves and soaps
- Maintaining a clean environment at the nurse's station and kitchenette
- Vacuuming daily, with trash removal.
Fixed Asset Accountant
- Primary responsibilities included monthly reconciliation’s suspense/clearing, asset and reserve accounts
- Performed daily maintenance of all asset additions, adjustments, retirement and transfers.
Accounts Payable Customer Service Representative
- CSR responsibilities included the research and response to in-house users and outside vendors for financial request
- Played direct role in coordinating Audit information request.
Expense Control Clerk
- Processed invoices from receipt to actual payment, including balancing
- Interacted with all levels of staff.
General Ledger Adjustment Clerk
- Managed the task of record retention of all general ledger documents
- Which encompassed file maintenance, filming and batch of daily production.
Patient Service Coordinator
ECHN, Specialty Group
Farmington
06.2022 - 10.2022
- Performs front desk duties to include verify and updates patient information in the computer, collect co pays, provides any necessary forms needing completion, obtains signatures as necessary
- Maintain and updates current information on physicians schedules ensuring that patients are scheduled properly and appointments are confirmed
- Oversees and maintains clean, orderly waiting area
- Answers phone in a pleasant manner, screens calls and takes messages, provide information and handles patients’ needs expeditiously, escalates potential urgent patient situations per office protocol
- Maintain tracking logs as requested by management
- Supplying office staff by assisting with scanning, photocopying, faxing, and computer input/typing
- Check patients’ insurance eligibility
- Attend meetings as required
- Obtain pre-certifications for test, procedures, treatments, medications and hospitalizations as needed
- Schedule and arrange referrals and outside testing for patients as directed by physicians
- Responds to request including from physician office and patients to have medical records sent to other facilities
- Maintain confidential and adheres to HIPAA requirements
- May be required to perform other duties as requested by Management.
Financial Analyst/Annuity Clerk
AEROTEK TEMPORARY AGENCY/Hartford Healthcare
Farmington, CT
10.2020 - 10.2022
- Processing payments using an on-line Automated Payment Systems
- Handle routine changes concerning names, addresses and billing
- Process refunds for overpayments, surrendered contracts, policy not found, etc
- Prepares Eagle vouchers to transfer funds to other in-house systems
- ACES Life, Pensions and SBA
- Work daily with Field Office personnel and customers concerning errors in remittances, policy not found and allocation changes for fund transfers.
Patient Service Coordinator
Hartford Healthcare, Care
Farmington, Aston
11.2021 - 04.2022
- Answer incoming phone calls, (or other communication channels) and make outbound calls striving for first-call resolution
- Appointment scheduling, canceling, and rescheduling
- Patient registration and documentation
- Identify patient/customer needs, clarification information, research issues, and provide solutions.
Insurance Verification Specialist
Cardiology, PC
Farmington, CT
10.2020 - 08.2021
- Completing full registrations
- Contact insurance companies to verify patient medical coverage
- Obtain insurance referrals prior to patient testing and treatment appointments
- Inform patients of their financial responsibility
- Update patient information into Athena/EPIC systems and collecting/posting payments to patient balances
- Assist with other administrative tasks as needed.
Patient Access Associate Registrar & Cashier
CONNECTICUT CHILDREN'S MEDICAL CENTER
Hartford, CT
12.2006 - 01.2020
- Responsible for the pre-registration of several clinics, this includes obtaining accurate information, demographic and insurance information, updating it in our SMS, IDX & EPIC Database
- To ensure that all patient and on-patient payments are posted daily in the Access Cashier Database and entered correctly
- Responsible for maintaining daily cash balance of $5000.00 and providing change hospital wide
- Visiting Access Associate Safety & Security:
- Following established protocols, greets and screens visitors, determines needs, issues one day or multiple day passes, checks visitors in and out, provides directions and/or assist visitors with way finding, accepts screens and routes telephone calls
- Required Systems: Easy Lobby - Visitor Badge Software (name/date/location - Visitor Access Data Base - Patient Look up – SMS Customer Service: Answers inquiries, interprets policies and procedures to visitors, staff & volunteers with respect and consideration, provides forms/information, or resolves problems concerning activities and/or operations of the Welcome Desk, follows through, as required, to meet the needs of customers
- Security/Emergency Preparedness.
Registrar
ST. FRANCIS HOSPITAL
Hartford, CT
04.2004 - 06.2006
- Registers ER patients, obtaining accurate demographic and financial information
- Working in a fast pace environment
- Making phone calls to schedule appointments for CAT-SCANS, X-RAYS and MRI procedures.
Guest Service Team Leader/GSTL
TARGET CORPORATION
New Britain, CT
01.2002 - 01.2004
- Managing the Guest Service Desk, 35 Cashiers, and the Food Avenue Services
- Always training and providing top-notch customer service, with the Fast-Fun & Friendly Target approach
- Monitoring cashier's speed and error reports
- Involved in scheduling and the Special Project Rewards Program
- Continuously coaching and working with all staff to improve our guest services.
Annuity/Pension Plan Support Specialist
ING/AETNA FINANCIAL SERVICES
Hartford, CT
10.1996 - 09.2002
- Processing incoming mail
- Accurately identify and record customer transactions on CSW tracking system
- Logging Annuity and Pension request through heavy volume fax services
- Research and resolve problems
- Responsible for maintaining and updating database of participant records or large defined contribution plans
- Involved in proactive, error-free record keeping initiatives aimed at eliminating errors and timing lapses
- Monitored and allocated cash receipts within strict timing standards
- Providing backup documentation, if it became necessary
- Responsible for ordering, quality checking and mailing participant financial statements on a quarterly basis for defined contribution clients.
IT Financial Analyst/Account Payable Supervisor
FLEET/SHAWMUT BANK
Hartford, CT
10.1988 - 09.1996
- Manage administrative and operational functions of Corporate Accounts Payable
- Develop and implementing policies, procedures and operation planning for the department and personnel related issues for a staff of five
- Administer the reconciliation of the inter-company funding, between the corporation’s subsidiaries
- Control and manage the daily operations, of the Automated AP System jobs and controlling the job streams with maintenance of the AP System Policies.
Education
No Degree - Accounting And Business Management
South Central Community College
Timeline
Patient Service Coordinator
ECHN, Specialty Group
06.2022 - 10.2022
Patient Service Coordinator
Hartford Healthcare, Care
11.2021 - 04.2022
Financial Analyst/Annuity Clerk
AEROTEK TEMPORARY AGENCY/Hartford Healthcare
10.2020 - 10.2022
Insurance Verification Specialist
Cardiology, PC
10.2020 - 08.2021
Patient Access Associate Registrar & Cashier
CONNECTICUT CHILDREN'S MEDICAL CENTER
12.2006 - 01.2020
Registrar
ST. FRANCIS HOSPITAL
04.2004 - 06.2006
Guest Service Team Leader/GSTL
TARGET CORPORATION
01.2002 - 01.2004
Annuity/Pension Plan Support Specialist
ING/AETNA FINANCIAL SERVICES
10.1996 - 09.2002
IT Financial Analyst/Account Payable Supervisor
FLEET/SHAWMUT BANK
10.1988 - 09.1996
Maintenance Specialist
Environmental Services
Fixed Asset Accountant
Accounts Payable Customer Service Representative
Expense Control Clerk
General Ledger Adjustment Clerk
No Degree - Accounting And Business Management
South Central Community College
Similar Profiles
Ellen SmithEllen Smith
Housekeeper at Environmental ServicesHousekeeper at Environmental Services
Nicolas Lautaro CarrascoNicolas Lautaro Carrasco
Operario de campo at Environmental servicesOperario de campo at Environmental services
Anita ZeqajAnita Zeqaj
Housekeeper at Environmental ServicesHousekeeper at Environmental Services
Chris LealChris Leal
EVS Housekeeper at Environmental ServicesEVS Housekeeper at Environmental Services
Wyatt AndersonWyatt Anderson
Sales Representative at Vector Marketing CompanySales Representative at Vector Marketing Company