Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Albert R Mauga

JBER,AK

Summary

Reliable employee with 7 years of excellent customer service. Proficient in handling all warehouse functions and operations both manually and automatically. Detailed oriented to ensure quality of service. Strong work ethics, excellent in time management and multitasking. Communicates with team and management prior to tasks/missions executions to minimize errors, and maximizes efficiency, and affectiveness in mission accomplishment. Proactive in learning, and mastering new skills that add Value to job performance, personal growth, team, and organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

4749.Maintence Mechanic

Outdoor Recreation Center
Jber, AK
07.2023 - Current

Lead Recreation Assistant

Dept of Air Force, 773rd Force Support Squadron
JBER, AK
04.2023 - 06.2023
  • Enforced rules and regulations of recreational facilities to maintain discipline and safety.
  • Connected personally with residents to improve participation and enjoyment.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Supervised and coordinated work activities of personnel.
  • Managed daily operations of recreational facilities.
  • Conferred with management to discuss and resolve participant complaints.
  • Evaluated recreation areas, facilities and services for results.
  • Documented individual progress toward meeting treatment goals.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Monitored group safety and quickly intervened to end unsafe behaviors.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Supervise six employees at any given time and help manage personnel with required training, approve time sheet for pay and leave, promotion and career progression, and all other administrative related issue.

Material Handler/Forklift Operator

Airforce
Jber, AK
01.2021 - 09.2022
  • Ability to assists in accomplishing inventories by counting items and properly completing tally listings and other inventory documents. Inventories items which may include the use of formal, informal , item -by-item, or group inventory methods, and using manual or automated inventory systems, maintaining warehouse efficiency minimizing the need for excessive movement, or the restocking of items with a 90% accuracy rating.
  • Selects and assembles items based on priority, type of material, mode of transportation, or type of transaction.
  • Classifies materials according to DEMIL code, and places in proper disposal staging area.
  • Physical ability to move large, bulky, and/ or heavy merchandise. Physical work involved standing, stooping, bending, and frequent lifting and carrying supplies, materials, and equipment weighing approximately 70 pounds and up.
  • Responsible for safe, accurate and efficient receiving and stocking of inbound freight. Responsibilities also include routine completion of down stocking assignments as directed by Warehouse management.
  • Greeted and acknowledged all customers in a friendly, professional manner and provided quick responsive customer service.
  • Ability to apply basic mathematical concepts such as addition, subtraction, multiplication, division and knowledge of weights and measures.
  • Understood and responded appropriately to basic customer and employee inquiries.
  • Read, wrote, and communicated using English language sufficient to perform job functions.
  • Ability to operate store equipment in assigned area, (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, forklifts, pallet jacks, electric lifts, etc.)
  • Satisfactorily completed all Warehouse training requirements (including annual Hazardous Material, Forklifts certification/departmental training, etc.)
  • Ability to interpret RDC label, price tag and UPC information.
  • Ability to process merchandise information through the (ISM) Installation Support Module, and completed all required documents according to policy.
  • Certified (GPC) Government Purchase Card holder, with the ability to perform all assigned duties accordingly to policies and regulations.
  • Followed instructions, by anticipating, recognizing and responding to change by innovative problem solving.
  • Developed and planned activities to ensure proper completion in timely manner.
  • Ability to work in both inside and outside environmental conditions.
  • Received, checked, visually and physically examined a wide variety of incoming material, equipment, parts, and commodities. Processed and accepted these items for issue/storage/shipping.
  • Identified and checked quantities of items against receiving documents (invoices, packing lists, manifests), and ensured items were identified by stock or catalog number.
  • Inspected and identified condition of items received and noted on receiving documents any shortages, overages, of damages.
  • Selected proper storage locations for items by using existing locations or re-warehousing other items to make space for new items.
  • Searched various storage locations to determine basis for overages, shortages, misplaced items and took corrective action as required to maintain correct inventory balances.
  • Consolidated items to provide maximum space utilization, protection and security.
  • Follow plans for storage and non-storage areas in compliance with fire prevention and safety regulations and standards.
  • Ensured the safe receipt, storage, movement, shipping or hazardous materials in accordance with facility and regulatory requirements.
  • Operated forklifts capable of lifting loads over 10,000 pounds.
  • Observed safety rules and practices, considered speed, work area conditions and the load being lifted or carried.
  • Loaded, unloaded, stacked, stored, and re-warehoused items, into/from storage bins, racks, trucks, or trailers without instruction on the methods to be used.
  • Operated other material handling equipment such as hand trucks, carts, dollies, pallet jacks, forklifts, electric lifts, in a safe manner.
  • Performed operator maintenance.
  • Performed general housekeeping duties such as sweeping floors, cleaning selves, bins, etc.

Food Service Worker

Burger King
Jber, AK
03.2013 - 01.2021
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Set up, restocked and cleaned dining areas.
  • Collaborated with team to deliver timely service of items.
  • Operated cash register to process cash, check and credit card transactions.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Education

High School Diploma -

Lincoln Academy
Anchorage, AK
03.2012

Skills

  • Verbal and Written Communication
  • Time Management
  • Quality Assurance
  • Problem Anticipation and Resolution
  • Teamwork and Collaboration
  • Critical Thinking
  • Operation Monitoring
  • Delivery Information Verification

Certification

Security Clearance: Secret

Motor Vehicle Operator Training/Certification : 03/2021

Technical or Occupational Certificate: Outstanding Customer Service 07/2018

Technical Occupational Certificate: Outstanding Customer Service, 03/2019

Recognized as a Quarter Award Winner: Team and Organization support. 04/2021

Forklift up to 10,000 plus pounds training/certification : 04/2021

GPC, (Government Purchasing Card) Holder Certification: 09/2021

Timeline

4749.Maintence Mechanic

Outdoor Recreation Center
07.2023 - Current

Lead Recreation Assistant

Dept of Air Force, 773rd Force Support Squadron
04.2023 - 06.2023

Material Handler/Forklift Operator

Airforce
01.2021 - 09.2022

Food Service Worker

Burger King
03.2013 - 01.2021

High School Diploma -

Lincoln Academy

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Albert R Mauga