Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Nava

Montebello,CA

Summary

Dedicated service manager with a proven track record in customer satisfaction and effective communication. Skilled in team building and problem resolution, ensuring operational efficiency and adherence to safety standards.

Overview

7
7
years of professional experience

Work History

Service Manager

Chipotle Grill
Alhambra, California
02.2017 - 01.2024
  • Assisted in managing daily service operations and customer interactions.
  • Coordinated schedules for service staff to ensure adequate coverage.
  • Maintained inventory records for supplies and service tools.
  • Supported training sessions for new team members on service protocols.
  • Organized service area to ensure cleanliness and efficiency during operations.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.

Driver

AutoZone
Whittier, California
07.2023 - 01.2024
  • Assisted customers with inquiries about products and services.
  • Maintained accurate delivery records and logs for tracking purposes.
  • Loaded and unloaded merchandise, ensuring proper handling procedures.
  • Communicated effectively with management regarding delivery schedules.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adhered to company policies and procedures related to safety and security standards.

Education

Some College (No Degree) - General Studies

Diablo Valley College
Pleasant Hill, CA

Associate of Science - General Studies

Rio Hondo College
Whittier, CA
05-2024

Associate Degree in Nursing -

East Los Angeles College
Monterey Park, CA
12-2025

Skills

  • Customer service
  • Effective communication
  • Time management
  • Problem resolution
  • Team building
  • Safety management

Timeline

Driver

AutoZone
07.2023 - 01.2024

Service Manager

Chipotle Grill
02.2017 - 01.2024

Some College (No Degree) - General Studies

Diablo Valley College

Associate of Science - General Studies

Rio Hondo College

Associate Degree in Nursing -

East Los Angeles College
Albert Nava