ALBERT NAVARRO
Lawrenceville,Georgia
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
12
12
years of professional experience
Work History
Transportation Team Leader
Gwinnett County Public Schools
03.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain service standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with schools through positive attitude and attentive response.
- Worked with team and Supervisor to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Routing, check rides, payroll and many other functions assisting the Zone Supervisor.
Driving Instructor
New London School Of Driving
05.2019 - Current
- Evaluated student performance and documented progress and goals.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Retained current and thorough knowledge of state driving laws and regulations.
- Supported student drivers in hands-on road training.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
CDL Bus Manager - Special Needs
Gwinnett Public School District
09.2018 - 03.2020
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Maintained accurate driver information for delivery scheduling.
- Increased regulatory compliance by monitoring vehicle to verify adherence to operational, state and federal requirements.
- Safely transported students with Special Needs in compliance with policy.
Shipping Supervisor
Oreilly Auto Parts Distrbution Center
06.2017 - 06.2018
- Pulled, verified, and packaged items for shipment.
- Supervised shipping team of 45 employees.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected loading operations for improvements in efficiency and safety.
- Managed shipping and receiving activities for company with 325 store orders processed daily.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Trained new team members on proper and safe use of tools and equipment.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Determined staffing needs, developing schedules to staff all shifts.
Transportation Manager
Mr Greens Produce
01.2016 - 06.2017
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw team of 65 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
Assistant Operations Manager
Americas Transportation
09.2015 - 01.2016
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with services received.
- Monitored key performance metrics to identify areas for improvement.
- Developed systems and procedures to improve operational quality and team efficiency.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintain operational guidelines for staff.
Service Installer - HazMat Driver
NuCo2
07.2011 - 04.2013
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Assisted with system design and layout to optimize installations and continuous performance.
- Updated company database with detailed installation and repair data to support accurate records.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Associate of Arts - Sustainable Business
University of Phoenix
Miramar, FLBachelor of Arts - Theater Arts, Direction
State University of New York At Purchase
Purchase, NYSkills
- Client Service
- Mentoring
- Coaching
- Documentation and Reporting
- Work Planning
- Overtime Management
- Staff Training
- Work Planning and Prioritization
- Evaluating Employee Work
- Issue Resolution
- Conflict Resolution
- Safety Processes and Procedures
Theater, baby clothing sales.
I have been in the theater from the age of 12. I have conservatory training and professional onstage performance experience. My wife and I also own and operate a baby clothing boutique. Along with our sons and dogs we love to travel and find that next gem for the stores.
Languages
Spanish
Native or Bilingual
Italian
Full Professional
English
Native or Bilingual
Timeline
Transportation Team Leader
Gwinnett County Public Schools
03.2020 - Current
Driving Instructor
New London School Of Driving
05.2019 - Current
CDL Bus Manager - Special Needs
Gwinnett Public School District
09.2018 - 03.2020
Shipping Supervisor
Oreilly Auto Parts Distrbution Center
06.2017 - 06.2018
Transportation Manager
Mr Greens Produce
01.2016 - 06.2017
Assistant Operations Manager
Americas Transportation
09.2015 - 01.2016
Service Installer - HazMat Driver
NuCo2
07.2011 - 04.2013
Associate of Arts - Sustainable Business
University of Phoenix
Bachelor of Arts - Theater Arts, Direction
State University of New York At Purchase