Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Albert Ortiz

Palm Bay,FL

Summary

Knowledgeable Manager with over 16 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Countryside Family Farms
Vero Be, FL
08.2022 - Current
  • Managed multiple departmental operations, ensuring adherence to established protocols.
  • Provided strategic direction to staff members in order to maximize productivity.
  • Reviewed reports on operational performance metrics and identified areas of improvement.
  • Monitored inventory levels, placing orders as necessary to maintain adequate supplies.
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
  • Recruited, hired, and trained new staff members according to organizational standards.
  • Maintained up-to-date knowledge of relevant laws and regulations related to operations management.
  • Evaluated current systems and processes and developed plans for updating them as needed.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Created company handbook to document corporate policies and procedures.

Outside Pack Supervisor

Harry and David
Medford , Oregon
09.2003 - 07.2022
  • Monitored expenses related to travel and ensured that all costs were within budget.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Developed and implemented policies and procedures for efficient workflow.
  • Ensured compliance with all applicable laws, regulations, and standards.
  • Maintained accurate records for tracking progress and performance of team members.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Implemented new technologies or software systems to automate manual tasks or streamline operations.
  • Managed budgets associated with projects or initiatives within the department.
  • Created detailed plans for new projects or initiatives involving multiple stakeholders.
  • Partnered with vendors to negotiate contracts for services related to operations.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Engaged with existing and potential clients to gain insight into needs.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Education

High School Diploma -

Eagle Point High School
Eagle Point, OR
06-1993

Skills

  • Operations Oversight
  • Customer Relationship Management
  • Expense Control
  • Staff Supervision
  • Supply Chain Management
  • Quality Management
  • P&L Management
  • Budget Analysis
  • Leadership
  • Problem Resolution
  • Team Player
  • Operations Management
  • Vendor Partnerships
  • Staff Management
  • Staff Development
  • Deadline-oriented
  • Employee Scheduling
  • Profit and loss accountability

Affiliations

I love to be outdoors. Some of my hobbies are fishing , camping, hiking, mushroom hunting, and beachcombing. In the fall I like to catch every Oregon Football game during the season. I really enjoy watching Soccer throughout the year and have a few teams that I like to follow in Europe.

Certification

I received a GMP Food Safety Certificate from my time at Harry and David. I also have a valid food handlers card along with training and course completion of selling and serving alcohol.

References

References available upon request.

Timeline

General Manager

Countryside Family Farms
08.2022 - Current

Outside Pack Supervisor

Harry and David
09.2003 - 07.2022

High School Diploma -

Eagle Point High School

Similar Profiles

CREATE PROFILE
Albert Ortiz