Albert Plante

Work History

Driver

Bumper To Bumper Auto Parts

12.2008 - 10.2024

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times. - Filling and sorting invoices on receiving and deliveries to and from the warehouse and customers.

Clerical Supervisor

Pratt Tribune

05.2003 - 10.2004

Established strong relationships with internal and external stakeholders by consistently demonstrating professionalism and excellent communication skills.
Negotiated contracts with vendors to secure cost-effective services while maintaining high-quality standards.
Maintained strict confidentiality in handling sensitive information related to personnel records, financial data, and legal documents.
Reduced errors in document processing by implementing thorough quality control checks.
Streamlined office operations by implementing efficient filing systems and organizational procedures.
Implemented a document management system that increased accessibility of important files for all team members while maintaining security protocols.
Responded to customer inquiries promptly and professionally, resolving issues efficiently to maintain customer satisfaction levels.
Collaborated with other departments on special projects requiring clerical support or expertise in office management processes.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Monitored front areas so that questions could be promptly addressed.
Improved office operations by automating client correspondence, record tracking and data communications.

Tutor Volunteer

New Begging's School for Adult Mentally Disable

01.2000 - 06.2001

Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Guided students in [Area of study] by reviewing students' textbooks and materials.
Developed strong relationships with students, fostering a positive learning environment and open communication.
Enhanced student comprehension by employing innovative teaching methods and tools.
Simplified complex topics using relatable analogies, enabling students to grasp difficult material more easily.
Promoted a love for learning by introducing engaging activities that foster curiosity and excitement about education.
Collaborated with fellow volunteers to develop effective tutoring strategies for diverse learning needs.
Evaluated student binders, textbook notes and learning logs to understand learning goals.
Boosted student confidence in academic abilities through one-on-one support and tailored instruction.
Expanded students'' critical thinking skills by incorporating real-world examples into lessons.
Cultivated an inclusive classroom environment where all students felt valued and respected, promoting peer-to-peer support networks.
Identified areas of educational opportunity and developed educational plan with activities to promote comprehension.
Assisted students with homework using curriculum and materials provided by program.
Aided students with planning and preparation for class projects.
Adapted instructional approaches based on student feedback, ensuring continuous improvement in teaching effectiveness.
Improved overall reading comprehension levels by designing targeted literacy interventions tailored to individual needs.
Contributed to the improvement of overall school performance by providing valuable insights from tutoring sessions.
Provided constructive feedback on assignments, empowering students to refine their writing skills further.
Taught study skills and other methods for test preparation.
Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
Initiated after-school workshops focusing on specific skill development for struggling learners, resulting in noticeable improvements over time.
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Monitored student progress and provided feedback and support.
Motivated students with accurate feedback and positive reinforcement.
Conducted tutoring sessions at schools, homes and public spaces.
Assisted students in developing study skills and strategies.
Developed methods to motivate and engage students in learning.
Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
Maintained records of student assessments, tutoring activities and results.
Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
Administered standardized tests to assess student strengths and weaknesses.
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Used variety of teaching methods to successfully help wide range of students.
Conducted review sessions to help students prepare for tests.

Head of Maintenace

Investment Resources Apt. Rentals

04.1991 - 10.1996

Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Reviewed technical documentation to complete equipment maintenance and repair.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Troubleshot complex technical issues, providing expert guidance to the team in resolving problems quickly and effectively.
Streamlined repair documentation processes which resulted in improved data accuracy for decision making.
Enhanced overall facility appearance with regular upkeep and preventative measures, ensuring a clean and welcoming environment for staff and visitors.
Oversaw vendor relationships for outsourced maintenance tasks, ensuring quality control and adherence to budgetary constraints.
Introduced new technologies into the maintenance process that increased efficiency while decreasing labor demands.
Served as the primary liaison between facilities management teams across multiple locations, promoting cross-functional collaboration on best practices sharing initiatives.
Reduced equipment downtime through proactive identification of potential issues and timely repairs.
Conducted regular facility inspections to identify areas of improvement and maintain compliance with industry standards.
Implemented safety procedures and training programs, reducing workplace accidents and promoting a safer work environment.
Conducted employee performance evaluations and provided coaching as needed, fostering professional development while maintaining high standards of work quality.
Improved overall facility efficiency by implementing preventive maintenance programs and streamlining work order processes.
Collaborated with other department heads to develop comprehensive maintenance plans for company facilities.
Managed inventory levels of spare parts and supplies, optimizing procurement processes to minimize costs without compromising operations.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Managed maintenance team of [Number] employees and coordinated repair schedule according to priority level.
Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Developed maintenance reports to assess program success and inform operational decisions.
Administered [Type] and [Type] maintenance requests and saw orders through to completion.
Trained and mentored new staff on cleaning and safety protocols.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Scheduled and prioritized tasks to staff, overseeing work completion.
Monitored staff performance and provided feedback to drive productivity.
Addressed customer feedback and complaints to maximize satisfaction.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Developed and maintained comprehensive inventory system to track equipment and supplies.
Established and enforced safety protocols and guidelines for staff.
Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
Coordinated with outside vendors to provide supplies and equipment for staff.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Completed financial tasks by estimating costs and preparing and managing budgets.

Clerical and Dispatcher

Halliburton Oil Field Services

08.1980 - 10.1986

Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Promoted teamwork among colleagues by proactively assisting others when needed.
Maintained updated and detailed records of calls in physical and electronic database.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Generated reports to track deliveries and maintain proper records and documentation.
Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Consistently met performance metrics for call handling, contributing to the overall success of the department.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Analyzed customer feedback and provided solutions to improve customer service.
Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
Facilitated training for new dispatchers, improving team readiness and performance.
Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Maintained high levels of confidentiality and discretion with sensitive information.
Resolved conflicts between field units, ensuring smooth operation and team cohesion.
Enhanced team morale by fostering supportive and collaborative work environment.
Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
Contributed to community safety initiatives, providing expert advice on emergency preparedness.
Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
Coordinated logistics for field units, optimizing routes for faster response times.
Streamlined communication between dispatch and field units, reducing misunderstandings and errors.
Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Implemented regular system checks to maintain high operational standards, ensuring reliability of dispatch equipment.
Monitored vehicle locations to coordinate timely arrivals.
Scheduled and organized delivery routes.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Scheduled deliveries and pickups according to customer needs.
Assisted in resolving customer complaints and grievances.
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Monitored and tracked dispatch communication systems.
Communicated with customers to provide delivery updates and resolution.
Received new orders, prepared documentation, and assigned personnel.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Preserved accurate records of dispatched orders, deliveries and receipts.
Monitored flow of paperwork and directed information to appropriate departments.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Utilized customer feedback to improve customer service.
Provided customers with information on products and services.

Manager in Training

Pizza Hut

01.1974 - 10.1979

Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
Coordinated special events such as in-store promotions or community outreach programs to increase visibility within the local market area.
Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
Developed targeted marketing campaigns that effectively communicated the brand message and attracted new customers into the store.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Summary

Overview

Work History

Driver

Clerical Supervisor

Tutor Volunteer

Head of Maintenace

Clerical and Dispatcher

Manager in Training

Education

No Degree - Case Management

GED -

Skills

Accomplishments

Certification

Timeline

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