ALBERT ROJAS
CHARLOTTE,NC
Summary
Ambitious with a strong background in customer service and dynamic, diverse work environments. Motivated with excellent problem solving skills and high emotional intelligence. Ready to improve customer communication and satisfaction. Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.
Overview
13
13
years of professional experience
Work History
Uber Driver
Uber
Charlotte, NC
05.2024 - Current
- Customer Service is one of the main duties I have as a driver. I look to complete a ride with satisfaction, starting from the waiting period all the way to drop-off destinations.
- Inspected vehicle for cleanliness and checked gas and oil levels prior to departure.
- Determined most expedient trip by mapping out driving routes ahead of time.
Assistant Store Manager
Convenience Store
Hillsborough, NC
01.2018 - 01.2022
- Ensured smooth running of a small business
- Managed inventory to optimize store performance
- As well as profit and loss.
Sales Representative
Car Dealer
01.2012 - 01.2014
- Responsible for matching customers with most appropriate car
- By knowing and understanding the characteristics, capabilities and features of all cars
- While also, maintaining a positive customer database
- Complete necessary paperwork for a successful sale
- Report sales and inventory in computer system.
Paint Prep Technician
Body Shop
01.2013
- Responsible for preparing vehicles for refinishing and reassembly to support Paint Technicians as required
- Pre-op: spray-out panels for blend needs
- Sanding and buffing to meet quality standards
- Follow direction by mentorship of Paint Tech and follow the written repair order.
Education
General Equivalency Diploma -
Nassau Community College
01.2009
Skills
- Goal Setting
- Tolerance
- Punctuality
- Open-mindedness
Languages
- Spanish
- English
References
Available upon request
Timeline
Uber Driver
Uber
05.2024 - Current
Assistant Store Manager
Convenience Store
01.2018 - 01.2022
Paint Prep Technician
Body Shop
01.2013
Sales Representative
Car Dealer
01.2012 - 01.2014
General Equivalency Diploma -
Nassau Community College