Albert Santos
Maryland Heights,MO
Summary
Dynamic Executive Chef with a proven track record at Doubletree Chesterfield, specializing in innovative menu development and cost control. Adept at team leadership and fostering a collaborative kitchen environment, enhancing customer satisfaction through exceptional food quality and service. Committed to maintaining high food safety standards while optimizing kitchen operations for efficiency.
Culinary professional with solid track record in creating exceptional dining experiences and managing high-volume kitchens. Adept at developing innovative menus and ensuring seamless kitchen operations. Known for collaborative approach and adaptability to dynamic environments, consistently delivering high-quality results.
Overview
14
14
years of professional experience
Work History
Executive Chef
Doubletree Chesterfierld
07.2024 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Executive Chef
Marriott West St. Louis
03.2021 - 07.2024
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Sous Chef
Doubletree Chesterfiled
07.2016 - 03.2021
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
Food and Beverage Manager
Hilton Garden Inn Chesterfield
06.2015 - 04.2016
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
Lead Kitchen Supervisor
LHM
03.2014 - 06.2015
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Maintained a clean and sanitary work environment, ensuring compliance with health code regulations and preserving food quality.
- Managed food deliveries to ensure timely receipt of ingredients while maintaining appropriate storage conditions for optimal freshness.
- Collaborated with the executive chef to develop new menu items that catered to diverse customer preferences and dietary needs.
Breakfast Cook
LHM
03.2012 - 06.2014
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Steward /Line Cook
Maryville University
01.2011 - 03.2012
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Education
Associate of Arts - Culinary Arts
Meremec Community College
St Louis, MO01-2012
High School Diploma -
LCSB
Philippines03-2010
Skills
- Food safety
- Menu planning
- Cost control
- Menu development
- Hospitality service expertise
- Strong work ethic
- Inventory control
- Kitchen management
- Team leadership
- ServSafe certification
- Hiring, training, and development
- Kitchen operations oversight
- Food prep planning
Languages
Spanish
Limited Working
Timeline
Executive Chef
Doubletree Chesterfierld
07.2024 - Current
Executive Chef
Marriott West St. Louis
03.2021 - 07.2024
Sous Chef
Doubletree Chesterfiled
07.2016 - 03.2021
Food and Beverage Manager
Hilton Garden Inn Chesterfield
06.2015 - 04.2016
Lead Kitchen Supervisor
LHM
03.2014 - 06.2015
Breakfast Cook
LHM
03.2012 - 06.2014
Steward /Line Cook
Maryville University
01.2011 - 03.2012
Associate of Arts - Culinary Arts
Meremec Community College
High School Diploma -
LCSB
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