Albert Scales
Wedowee,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Grounds and facility maintenance
Wedowee marine
Wedowee, AL
04.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Operated a variety of machinery and tools safely and efficiently.
CDL Truck Driver
Alaska fuel distributor
Fairbanks, Alaska
08.2018 - 08.2022
- Operated commercial vehicles to transport fuel across various locations safely.
- Conducted pre-trip inspections to ensure vehicle compliance and safety standards.
- Maintained accurate delivery logs and records of fuel transported.
- Collaborated with dispatch to optimize delivery routes and schedules.
- Managed loading and unloading of fuel at various distribution points.
- Adhered to all safety protocols during transportation of hazardous materials.
- Trained new drivers on safety practices and operational procedures.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Hooked and unhooked trailers from tractor and converter dollies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Processed shipment documents neatly and efficiently for each load.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Presented order bills and collected payments for deliveries.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Kept accurate logs of all deliveries and trips.
- Operated commercial vehicles to safely transport fuel across Alaska.
CDL Truck Driver
Lowes Home Improvment
Fairbanks, Alaska
01.2015 - 08.2018
Plant Operations Manager
E&C chemicals
Carrollton, GA
08.2004 - 08.2014
- Oversaw daily plant operations to ensure efficient chemical production.
- Managed staff schedules and assigned tasks to optimize workflow.
- Implemented safety protocols to maintain workplace compliance and safety standards.
- Coordinated maintenance activities for equipment to minimize downtime.
- Trained employees on operational procedures and safety practices.
- Monitored inventory levels and coordinated with suppliers for material procurement.
- Evaluated production processes to identify areas for improvement and efficiency gains.
- Facilitated communication between departments to ensure smooth operations and collaboration.
- Assisted in developing policies and procedures for the efficient operation of the plant.
- Scheduled routine maintenance activities for all machinery used in production processes.
- Evaluated employee job performance and provided feedback as needed.
- Ensured compliance with all local, state, and federal regulations regarding plant operations.
- Oversaw inventory control system to ensure adequate supplies were available.
- Trained new staff on proper safety procedures and use of equipment.
- Conducted regular inspections of the facility to ensure a safe working environment.
- Directed personnel in the maintenance, repair, and installation of equipment used in the manufacturing process.
- Investigated customer complaints and developed corrective action plans accordingly.
- Identified and implemented process improvements to increase production efficiency.
- Monitored daily operations of the plant, ensuring safety protocols were followed.
- Supported departments in successfully utilizing available labor, materials and equipment resources for production.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
- Gave direction and leadership to all levels of employees and managers.
- Increased plant safety by implementing proactive strategies and well-structured training.
- Adjusted and improved processes to maximize efficiency.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
Class A CDL Truck Driver
Seaco national
Atlanta, GA
04.2000 - 08.2004
- Operated Class A commercial vehicles across diverse regional routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Delivered freight to customers while adhering to designated schedules.
- Maintained accurate logs of hours driven and cargo transported.
- Communicated with dispatch regarding load status and route changes.
- Adhered to all federal and state transportation regulations consistently.
- Collaborated with team members to resolve delivery challenges effectively.
- Implemented safe driving practices to minimize accidents on the road.
- Performed pre-trip inspections on vehicles, including brakes, tires and lights.
- Ensured proper securement of loads prior to departure from warehouse facility.
- Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
- Maintained daily logs of vehicle checklists, mileage and fuel usage.
- Reviewed paperwork for completeness and accuracy, checked orders for correct number of boxes and corrected addresses and support documentation.
- Loaded and unloaded cargo according to company guidelines.
- Followed delivery schedules and communicated delays or issues to dispatchers.
- Verified customer orders arrived on time and in top-quality condition, corresponded precisely to initial order and met with complete customer satisfaction.
- Adhered to all applicable rules and regulations governing the transportation industry.
- Maneuvered equipment expertly and safely in areas with obstacles and limited space without injury or damage to equipment or products.
- Adhered to safety protocols at all times while driving both on-highway and off-road environments.
- Provided courteous service to customers during pickup and delivery transactions.
- Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, lift gates, pallet jacks and load bars.
- Made and broke up sets of trailers by using and handling converter gear, inspected truck equipment such as tires, lights, brakes, gas, oil and water and performed minor repairs.
- Transported goods across state lines in compliance with Department of Transportation regulations.
- Reported any mechanical issues or incidents to maintenance staff for repair or service.
- Inspected truck for defects and safe operating condition before each trip.
- Drove commercial vehicles while observing traffic laws and regulations, resulting in safe on-time deliveries.
- Hooked and unhooked trailers from tractor and converter dollies.
- Obtained signatures needed to complete and process paperwork.
Education
Osborne High School
Smyrna , GASkills
- Equipment maintenance
- Technical troubleshooting
- Mechanical repairs
- Facility management
Timeline
Grounds and facility maintenance
Wedowee marine
04.2021 - Current
CDL Truck Driver
Alaska fuel distributor
08.2018 - 08.2022
CDL Truck Driver
Lowes Home Improvment
01.2015 - 08.2018
Plant Operations Manager
E&C chemicals
08.2004 - 08.2014
Class A CDL Truck Driver
Seaco national
04.2000 - 08.2004
Osborne High School