Albert Silva
Buena Park,CA
Summary
Accomplished Warehouse Lead with a proven track record at Reece Plumbing, enhancing operational efficiency and team productivity through expert inventory management and supervisory skills. Demonstrated ability to foster a positive work environment, significantly improving customer satisfaction. Skilled in equipment operation and adept at multitasking, ensuring seamless warehouse operations.
Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.
Overview
20
20
years of professional experience
Work History
Warehouse Lead
Reece Plumbing
06.2021 - 11.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
Assistant Manager
SUBWAY®Restaurants
02.2012 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Supervisor
Party City
02.2005 - 10.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
High School Diploma -
Gilbert East High
Anaheim, CA05-2004
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Product packaging
- Shipping and receiving
- Multitasking and organization
- Forklift certification
- Product handling
- Motivated team player
- Packing and shipping
- Inventory counting
- Stocking and replenishing
Timeline
Warehouse Lead
Reece Plumbing
06.2021 - 11.2024
Assistant Manager
SUBWAY®Restaurants
02.2012 - 10.2018
Supervisor
Party City
02.2005 - 10.2008
High School Diploma -
Gilbert East High
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