Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Worked closely with shift manager to solve problems and handle customer concerns.
Collected and authorized payments of guests.
Technician Auto/Service Writer
Walmart
01.2009 - 06.2022
Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Logged work orders and change orders into Software database to track job status.
Presented different repair options to customers to help each person make appropriate choices.
Consulted with customers to assess service requirements and produce accurate orders.
Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Scheduled Number jobs in average Timespan to meet Type project milestones.
Gathered information through research and vendor inquiries to provide job estimates.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
California Apprenticeships Council
Sacramento, CA
09.2001
U.S.A.F.
Shepherd, TX
03.1971
Yes - Automotive Mechanics
Hornell Senior High School
Hornell, NY
06.1970
Hornell Senior High School
Hornell, NY
06.1970
Skills
Work Task Prioritization
Electric Pallet Jacks
Product Weighing and Measuring
Willing to Learn
Sweeping and Mopping
Teamwork and Collaboration
Workstation Setup and Breakdown
Guest Communication
Proper Storage Procedures
Register Operations
Displays and Showcases
Display Arrangements
Paperwork Completion
Machinery Upkeep
Integrity and Dependability
Data Recording
Display Assembly
Punctual and Dependable
Customer Satisfaction
Billing and Invoicing
Stockroom Maintenance
Proper Stacking and Storage
Security Vehicle Operation
Customer Transactions
Cash Drawer Operations
Maintaining Clean Work Areas
Time Management
Item Replenishment
Cleanliness and Sanitation
Product Labeling
Customer Relations
Cardboard Baling
Product Signage and Labeling
Credits and Refunds
Price Identification
Product Location
Company Guidelines
Accomplishments
Trained and mentored number employees.
Completed manager training program.
Promoted to Job Title after only timeframe for exceptional performance.
Documented and resolved Issue which led to Results.