Albert Staggs
Austin,TX
Summary
Enthusiastic person eager to contribute to business success. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency.
Overview
5
5
years of professional experience
Work History
Ophthalmic Assistant
Texan Eye Care
2022.09 - 2023.02
- Assisted ophthalmologist with patient examinations, including taking and recording vital signs and medical history
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, pachymetry, A-scan ultrasonography, and fundus photography
- Demonstrated proper lens insertion techniques to patients for contact lenses
- Ensured that all instruments were cleaned properly after each use in accordance with sterilization protocols
- Communicated effectively with co-workers regarding patient care plans and follow up instructions.
Team Member
Chick-fil-A
2019.06 - 2021.07
- Looked for ways to go above and beyond job requirements, worked hard to learn required tasks quickly to maximize performance, rotated through series of different stations based on team needs, built and maintained working relationships with peers and upper management
- Assisted customers with product selection and ordering process
- Provided customer service support to ensure satisfaction
- Received, processed, and stocked merchandise in accordance with store policies
- Organized inventory shelves for easy access and maintenance of stock levels.
Pt. Svc Specialist
Select Medical
2024.04 - 2024.07
- Followed all company policies and procedures to deliver quality work.
- Maintained and managed customer files and databases.
- Delivered prompt service to prioritize customer needs.
- Handled insurance verification for Pts
Education
high school -
Texas Connections Academy
Houston, TX05.2019
Skills
- Continuous development
- Safety understanding
- Problem resolution
- People skills
- Experience in training
- Task prioritization
- Documentation Management
- Appointment Management
- Medical History Obtainment
- Patient Care
Timeline
Pt. Svc Specialist
Select Medical
2024.04 - 2024.07
Ophthalmic Assistant
Texan Eye Care
2022.09 - 2023.02
Team Member
Chick-fil-A
2019.06 - 2021.07
high school -
Texas Connections Academy
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