ALBERT STEPEHENSON

San Ramon,California

Summary

Dynamic and results-oriented logistics and security professional with over 7 years of combined experience in package delivery, warehouse operations, and event security. Skilled at leading under pressure, meeting tight deadlines, and implementing risk-management strategies that ensure safety and efficiency. Experienced in collaborating with diverse teams, clients, and law enforcement to uphold compliance standards and protect organizational integrity. Seeking to leverage expertise in operations and customer service to contribute to forward-thinking companies in logistics, transportation, or corporate security.

Overview

years of professional experience

Work History

Delivery Driver

Amazon

01.2023 - Current

Delivered 150–200 packages daily with a 98% on-time rate.
Resolved customer delivery issues, achieving 95% satisfaction ratings.
Streamlined routes, cutting delivery times by 10%.
Conducted safety checks and reported vehicle issues to prevent breakdowns.
Trained and mentored new drivers, reducing errors by 15%.
Maintained a record of zero safety violations.

Armed Security Guard

Artist & Repertoire

01.2018 - 01.2023

Secured high-profile clients/events with zero breaches during tenure.
Managed access points and inspected up to 1,000+ guests per event.
Monitored surveillance systems and documented incidents to reduce risks by 20%.
Partnered with law enforcement and coordinated event security plans.
Provided emergency response during incidents, ensuring safety without disruption.
Maintained professionalism and discretion, building client trust.

Receiving Associate

FedEx

01.2017 - 01.2022

Processed and staged over 5,000 packages daily with high accuracy.
Operated forklifts and pallet jacks to move loads up to 5,000 lbs with zero safety violations.
Conducted inventory audits, reducing record discrepancies by 15%.
Maintained WMS records with 100% compliance during audits.
Assisted drivers and dispatch, improving package turnaround times by 12%.
Consistently exceeded productivity benchmarks and recognized for teamwork.

Education

General Studies - undefined

Tougaloo HBCU College

01.2009

High School Diploma - undefined

Phillip and Sala Burton Academic High School

01.2008

Skills

Logistics & Operations:
Route Optimization
GPS Navigation
WMS Systems
Inventory Control
Forklift & Pallet Jack
Vehicle Safety Inspections
Security & Risk Management:
Surveillance Monitoring
Incident Reporting
Access Control

Crisis Response
Conflict Resolution
Law Enforcement Collaboration
Customer Service & Communication:
Client Relations
Problem Solving
Team Collaboration
Time Management
Adaptability
Strong Verbal & Written Communication

Timeline