Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Albert Stevens

Deptford,NJ

Summary

Dynamic operations leader with a proven track record at Drews 3PL Worldwide, excelling in workforce planning and organizational development. Achieved significant cost reductions through strategic contract negotiations while fostering high-performance teams. Skilled in training management and committed to operational excellence, ensuring productivity and safety across all levels.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Head of Operations

Drews 3PL Worldwide
02.2021 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Manage approximately 30 incoming calls, emails and faxes per day from customers.

Owner/Operator Truck Driver

A&T Logistics
01.2017 - 02.2021
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Operating 5 trucks with a team of 15 employees under the company.

Owner

A&T Cleaning Services
01.2016 - 01.2017
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Managing a small team of 5 cleanings with 3 contracted clients.

Education

Some College (No Degree) - Business Administration

University of Maine
Orono, ME

Skills

  • Workforce planning
  • Organizational development
  • Business analysis
  • Operational excellence
  • Safety management
  • Performance improvements
  • Database maintenance
  • Goal setting
  • Staff development
  • Recruitment and hiring
  • Professionalism
  • Training management

Accomplishments

  • Supervising team of 54 staff members.
  • Partnership With Amazon
  • Commercial A License

Interests

  • I like working with my hands and fixing things
  • Team Sports
  • Gym Workouts
  • Fishing
  • Spending time with my kids

Timeline

Head of Operations

Drews 3PL Worldwide
02.2021 - Current

Owner/Operator Truck Driver

A&T Logistics
01.2017 - 02.2021

Owner

A&T Cleaning Services
01.2016 - 01.2017

Some College (No Degree) - Business Administration

University of Maine

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