Albert Torres
Lawrence,NY
Summary
Consistently recognized for sales growth. Enthusiastic Manager; professional with several years of Strong organizational, technical and analytical skills. experience. Tech-savvy professional with a common knowledge in computer science. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the TSO position. Ready to help team achieve company goals. Works closely with leadership and peers for smooth operations.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
U.S Department Homeland Security
10.2022 - Current
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Successfully Reunited an Missing Child with Their family in another state.
Automotive Technician
Steven Auto Repairs LLC
11.2020 - 10.2022
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Incident/Accident Command Coordnator
Rockaway Nassau Safety Patrol
11.2013 - Current
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
Assistant Manager
Advance Auto Parts
06.2013 - 12.2014
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner
- Collaborated with other team members on special projects and events
- Managed closing duties, including restocking items and reconciliation of the cash drawer
- Manage day to day operations in the absences of the store manager, Read and analyze Profit and Loss Statements
- Handle Weekly Team Member Scheduling
Commercial Accounts Manager
Auto Zone LLC
03.2012 - 06.2013
- Awarded For Going the Extra Mile and Loss Prevention Control
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Parts Sales Manager
Steven Auto Repairs Corporation
08.2010 - 09.2012
- Assistant Manager 2014-2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Created employee schedules to align coverage with forecasted demands.
Education
Emergency Medical Technician - MEDICAL
ST. JOHNS UNIVERSITY
Queens, NY01.2013
COMP TIA+ - Computer Science
JOSEPH M. BARRY TECH
Westbury, NY06.2010
High School Diploma -
Lawrence High School
Lawrence, NY06.2010
Skills
- Microsoft Word
- Data Entry
- Recordkeeping
- Team Development
- Customer Service and Assistance
- Behavioral Observations
- Security Station Experience
- Hazardous Items Knowledge
Languages
English
Spanish
Timeline
Transportation Security Officer
U.S Department Homeland Security
10.2022 - Current
Automotive Technician
Steven Auto Repairs LLC
11.2020 - 10.2022
Incident/Accident Command Coordnator
Rockaway Nassau Safety Patrol
11.2013 - Current
Assistant Manager
Advance Auto Parts
06.2013 - 12.2014
Commercial Accounts Manager
Auto Zone LLC
03.2012 - 06.2013
Parts Sales Manager
Steven Auto Repairs Corporation
08.2010 - 09.2012
Emergency Medical Technician - MEDICAL
ST. JOHNS UNIVERSITY
COMP TIA+ - Computer Science
JOSEPH M. BARRY TECH
High School Diploma -
Lawrence High School
Similar Profiles
Roberto Donato AliceaRoberto Donato Alicea
Student Trainee at U.S. Department Homeland SecurityStudent Trainee at U.S. Department Homeland Security
Scott WigginsScott Wiggins
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Onika RichardsonOnika Richardson
Management and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs EnforcementManagement and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs Enforcement
Rosaline FernándezRosaline Fernández
ESL Teacher in Adult Education at New York City Department Of Education, New YorkESL Teacher in Adult Education at New York City Department Of Education, New York
Nadya GordenNadya Gorden
Medical Billing and Collection Specialist at Progressive UrologyMedical Billing and Collection Specialist at Progressive Urology