Albert Torres
Certified Medical Assistant
Lake Ozark,MO
Summary
Dedicated Certified Medical Assistant with a proven track record at Arrowhead Senior Living, enhancing patient outcomes through effective communication and education. Skilled in vital sign monitoring and patient care, I excel in team collaboration and problem-solving, ensuring compliance with HIPAA protocols while fostering a compassionate environment for patients.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Arrowhead Senior Living
05.2024 - Current
- Coordinated appointment scheduling, reducing patient wait times and improving overall service delivery.
- Facilitated effective patient communication, addressing inquiries and providing necessary health information.
- Administered basic medical procedures, such as injections and blood draws, under physician supervision.
- Collaborated with nursing staff to implement patient care plans, improving patient outcomes.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Monitored vital signs and reported findings to healthcare providers for accurate patient assessments.
- Trained new staff on clinic procedures and patient care protocols, improving team efficiency.
- Participated in team meetings to discuss patient care strategies and improve service quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Medical Assistant
Rock Island Village Assisted Living
05.2023 - 04.2024
- Assisted patients in completing intake forms and gathering necessary medical history information.
- Monitored vital signs and reported findings to healthcare providers for accurate patient assessments.
- Maintained organized and up-to-date patient health records, ensuring compliance with legal and regulatory standards.
- Conducted inventory management for medical supplies, ensuring availability and timely replenishment.
- Educated patients on medication usage and health management strategies, enhancing their understanding of care.
- Provided support in preparing patients for examinations, ensuring comfort and reducing anxiety.
- Documented patient interactions and care activities accurately in electronic health records.
- Participated in team meetings to discuss patient care strategies and improve service quality.
- Trained new staff on clinic procedures and patient care protocols, improving team efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
Nursing Assistant
Stonebridge Nursing Home
08.2022 - 04.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored and recorded patient vital signs, reporting any abnormalities promptly.
- Coordinated mobility aids, enabling patients to move safely and independently.
- Provided emotional support to patients, fostering a positive atmosphere.
- Responded to patient calls and requests in a timely and compassionate manner.
- Encouraged patient participation in recreational activities to enhance well-being.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
Hyvee Gas Station
Hyvee
09.2020 - 04.2022
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed daily inventory checks to ensure product availability and minimize waste.
- Assisted in training new employees on cash handling procedures and store operations.
- Maintained cleanliness and organization of the fuel station to enhance customer experience.
- Processed cash and card transactions accurately while adhering to cash handling protocols.
- Resolved customer issues promptly, contributing to a positive shopping environment.
Education
GED -
State Fair Community College
Osage Beach, MOSkills
- Medical terminology
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Patient assessments
- Inventory and supply management
- Medical records management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Patient education
- Safety compliance
- Telephone etiquette
- Blood pressure measurement
- Medical records oversight
- HIPAA protocols
- Treatment setup
- Customer service
- Vital signs monitoring
- Direct patient care
- Immunization administration
- Medical terminology knowledge
- Patient-focused care
- CPR
- First aid
- Procedure assistance
- Patient relations
- Equipment sterilization
- Monitoring patient progress
- Trustworthy companion
- Complex Problem-solving
- Compassionate caregiver
Timeline
Certified Medical Assistant
Arrowhead Senior Living
05.2024 - Current
Certified Medical Assistant
Rock Island Village Assisted Living
05.2023 - 04.2024
Nursing Assistant
Stonebridge Nursing Home
08.2022 - 04.2023
Hyvee Gas Station
Hyvee
09.2020 - 04.2022
GED -
State Fair Community College