Albert Trujillo
Salt Lake City,Utah
Summary
Obtain the position as a clerk, clerk experience with Internal Revenue Service. Clerk experience with Veterans affairs,
Overview
1994
1994
years of professional experience
Work History
Psychology Technician GS 5
Department of Veterans Affairs
- Work 40 hours a week in a 15 bed Substance Abuse Residential Program
- Provide specialized support to professional and treatment staff
- Observe and report patient behavior
- Monitor patients for safety during on-station activities and resident free-time hours
- Responsibilities meeting resident's needs within the structure of a clinical program, supporting residents throughout the treatment process and completing clinical assignments and tasks that are appointed by our treatment team
- Collect urine-emit screens from patients and administer Breathalyzer tests to determine possible drug and alcohol use
- Contact clinical staff on-call in emergencies or when clinical situations arise that require professional staff intervention
- Perform proficient clerical and computer processing support, ensuring appropriate administrative processes are maintained
- Receive telephone and residents/visitors in a prompt and respectful manner
- Liz Shubin 801-582-1565 ext-2614
- You may contact
Machine Operator/Clean-up
Kennecott Utah Copper
- Assisted maintenance department in repairing facility
- Assisted in spill clean up
- Responsible for safe usage and protection of equipment
- Completed work in a timely manner
- Received 20 awards for accident-free work practices
- Performed safety procedures
- Ensured that safety regulations were followed accurately, which prevented human injury and increased efficiency by 20%
- Dick Christenson
- 801-569-6924
Data Entry Operator
Utah Tax Commission
- Keyed data from tax documents into a computer for processing
- Performed key verification of data entered by another operator and corrected errors
- Implemented correct procedures and maintained quality and production standards
- Kathie Bate, 801-297-2200
Data Transcriber/Supervisor GS 7
Internal Revenue Service
03.1989 - 03.1994
- Managed a unit of 20 transcribers entering data from tax documents into a computer for processing
- Interviewed and trained new employees
- Maintained employee performance files
- Kept attendance records, helped employees improve their performance and motivated them to increase their skills through the self-development programs
- Performed various duties and assignments as required
- Ensured production and quality were maintained by reviewing employee rates and correcting errors
- Planned and organized unit of procedure manuals and computer terminals for each work group
- Monitored system to maintain optimal operation response time
- Communicated orally and in writing
- Held group meetings when needed to give feedback on unit efficiency or personnel policies
- Performed employee performance appraisals for promotions and for job vacancies
- Sheila Jacques, 801-620-6727
Lead Data Transcriber GS 5
Internal Revenue Service
03.1986 - 03.1989
- Keyed data from tax documents into computer for processing
- Performed key verification of data entered by another operator and corrected errors
- As a Lead Data Transcriber, kept work available to complete, transferred completed work to designated area and released data from computer to tapes for the computer library for storage
- Performed supervisor duties as needed
- Recorded employee production and quality rates gave feedback to individuals and explained errors to improve performance
- Assisted in training new employees and preparing procedure manuals, computer terminals and workstations
- Awarded incentive pay for quality work
- Crystal Houser, 801-620-6376
Data Transcriber GS 3
Internal Revenue Service
03.1984 - 03.1989
- Entered data from tax documents into computer for processing
- Consistently completed quality work in a timely manner
- Worked with a variety of programs, individual income, business and farm, remittance, and quarterly and interest documents
- Awarded incentive pay for quality work
- Pearl Clawson, 801-620-6267
Residential Advisor - Orientation Department
Clearfield Job Corp Center
- Received and processed new students
- Transported students from the bus, train and airport
- Introduced students to the living and training facilities
- Held meetings to give them information concerning the academic and vocational programs available
- Counseled students about personal problems
- Emmett White 801-773-1433
United States Marine Corps
- Served in Logistics, Supply, and Military Police
- Received Honorable Discharge
Education
Bachelor of Science - Sociology, Social Problems, Psychology
Weber State University
Ogden, UtahSkills
- Medical Terminology
- Organizational Behavior
- Consumer Health
- Employee Safety
- Patient Abuse Risk Management
- Appropriate Conduct
- Prevent/Management of Disruptive Behavior
- Workplace Violence Awareness
- Information Security
- Time Management
- Microsoft Office
- Outlook
- Computer Concepts
- CPR
- Suicide Prevention
- First Aid
- WordPerfect
- Data Entry
- Type 40 wpm
- Employee Training
- Interviewing
- Sexual Harassment Issues
- Performance Evaluations
- Team Building
Employmentobjectives
Obtain the position
Timeline
Data Transcriber/Supervisor GS 7
Internal Revenue Service
03.1989 - 03.1994
Lead Data Transcriber GS 5
Internal Revenue Service
03.1986 - 03.1989
Data Transcriber GS 3
Internal Revenue Service
03.1984 - 03.1989
Bachelor of Science - Sociology, Social Problems, Psychology
Weber State University
Psychology Technician GS 5
Department of Veterans Affairs
Machine Operator/Clean-up
Kennecott Utah Copper
Data Entry Operator
Utah Tax Commission
Residential Advisor - Orientation Department
Clearfield Job Corp Center
United States Marine Corps