ALBERT WILSON
Lincoln,CA
Summary
Dynamic retail and operations leader with over 20 years of grocery experience, including more than 7 years in management roles, dedicated to driving performance in high-volume store environments. Proven track record in leading large teams, executing operational standards, and ensuring optimal in-stock conditions while effectively managing shrink and labor costs. Recognized as a hands-on, floor-focused leader excelling at building accountable teams and consistently delivering a high-quality customer experience. Committed to fostering an engaging workplace culture that prioritizes team development and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Store Manager / Management Team
Bel Air Supermarket
Roseville, CA
2024 - Current
- Lead daily operations in a high-volume grocery environment, ensuring execution of standards, productivity goals, and customer experience.
- Supervise and develop team members; reinforce accountability and operational consistency.
- Optimized labor planning and adjustments to align with business demand.
- Implemented strategies to optimize inventory levels and improve store conditions, ensuring operational efficiency.
- Conducted regular inspections and audits to maintain safety, cleanliness, and compliance with industry regulations.
- Assisted in managing front-end and receiving tasks to ensure seamless operations during high-demand times.
Front End Manager
Bel Air Supermarket
Auburn, CA
01.2019 - 01.2024
- Supervised daily activities of front-end operations, maintaining efficiency during peak traffic periods.
- Facilitated effective solutions for escalated customer inquiries, ensuring a positive service experience.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Dairy Lead
Bel Air Supermarket
Citrus Heights, CA
01.2011 - 01.2018
- Supervised inventory oversight and merchandising strategies to enhance product availability and presentation in perishable department.
- Managed inventory rotation and upheld cold-chain compliance to support product integrity.
- Analyzed inventory data to identify and address out-of-stock issues, supporting shrink control efforts.
Night Crew
Bel Air Supermarket
Sacramento, CA
01.2004 - 01.2011
- Executed overnight stocking and merchandising to enhance product visibility and accessibility for customers.
- Demonstrated flexibility in adapting to changes in schedule or workload as needed during peak seasons or unexpected events.
- Improved customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
Education
High School Diploma / GED -
Roseville Adult School
Roseville, CASkills
- High-Volume Store Operations
- Inventory Accuracy & Shrink Control
- Front-End & Customer Service Excellence
- Receiving, Logistics & Backroom Flow
- Merchandising Execution & In-Stock Performance
- Safety, Compliance & Food Safety Standards
- Cross-Functional Team Leadership
- Collaborative team management
ADDITIONAL
- Open Availability
- Flexible schedule including mornings, evenings, weekends, and holidays
Timeline
Front End Manager
Bel Air Supermarket
01.2019 - 01.2024
Dairy Lead
Bel Air Supermarket
01.2011 - 01.2018
Night Crew
Bel Air Supermarket
01.2004 - 01.2011
Store Manager / Management Team
Bel Air Supermarket
2024 - Current
High School Diploma / GED -
Roseville Adult School