Albert Xu
Jacksonville,FL
Summary
Dynamic fry cook and cashier at China 99, recognized for enhancing food quality and improving order preparation speed during peak hours. Demonstrated strong attention to detail and efficient multitasking while managing inventory and training new staff. Built lasting customer relationships, ensuring exceptional service and repeat business.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Fry Cook and Cashier
China 99
05.2022 - Current
- Operated deep fryers and grills to prepare high-quality dishes efficiently.
- Ensured compliance with food safety regulations and cleanliness standards.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Trained new team members on cooking techniques and equipment usage.
- Monitored inventory levels to maintain stock of ingredients and supplies.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Improved order preparation speed, enabling kitchen to handle increased volume during busy times.
- Managed food supplies, ordering stock as necessary to keep pace with demand.
- Assisted in training new cashiers on operational procedures.
- Monitored inventory levels and reported discrepancies to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Monitored inventory levels, coordinating with management for timely restocking of merchandise.
- Built positive relationships with customers to increase repeat business.
- Excellent multitasking skills, managed to pack, take, and prepare approximately 60 to 90 orders a day
Event Volunteer
Bartram Trail High School
07.2024 - Current
- Assisted in setup and breakdown of events, maintaining organization and efficiency throughout.
- Collaborated with team members to develop creative solutions for event challenges and improvements.
- Engaged with attendees to enhance experience, addressing inquiries and providing information promptly.
- Supported marketing efforts by distributing promotional materials and engaging with potential attendees.
- Facilitated communication between event staff and volunteers, fostering teamwork and collaboration throughout the event planning process.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
- Enhanced event attendee experience by providing exceptional customer service and assistance during events.
- Collaborated with fellow volunteers for seamless coordination during events, maintaining a professional atmosphere.
- Supported event organizers in the planning and execution of various events, ensuring smooth operations.
- Ensured proper distribution of promotional materials to attendees while adhering to marketing guidelines set forth by the event organizer.
- Promoted event engagement by actively participating in activities and encouraging attendees to do the same.
- Welcomed and assisted in approximately 500 new students to school
Skills
- Reliability and punctuality
- Strong attention to detail
- Efficient multitasking
- Supply restocking
- Quick decision making
- Inventory management
- Accurate portion control
- Kitchen equipment operation
- Time management skills
- Team collaboration
- Customer assistance
- Customer service
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Event Volunteer
Bartram Trail High School
07.2024 - Current
Fry Cook and Cashier
China 99
05.2022 - Current
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